First Bank is dedicated to building lifelong relationships with its customers through a comprehensive selection of personal products and solutions. Many reviews highlight the polite and helpful staff, who provide outstanding service and create a clean, welcoming atmosphere. Customers appreciate the smooth online banking experience and quick service at the branch. While one reviewer had a concern related to a merchant, they praised the branch manager and staff for their professionalism and responsiveness. Another small business owner expressed gratitude for the exceptional support received in securing funding, noting the bank's fast and reliable service. Overall, First Bank is recognized for its commitment to customer satisfaction and honest banking.
I’ve had a great experience with First Bank. The staff is polite, helpful, and they really make banking stress-free. The branch is always clean and welcoming, and I never have to wait too long. Their online banking works smoothly too. A solid and reliable bank!
October 2024
Not a big fan of the bank after my experience with their merchant, so I closed my accounts down. But the branch manager and employees here are truly a class act team. They addressed my concern and cared for my concerns. Maybe Someday ill have. a different experience using them for personal banking.