Centinela Feed in Encino is a pet shop described by customers as the best they have ever been to. It is a huge store with an excellent choice of almost everything, offering a large selection of premium pet food and supplies. Reviewers highlight the best quality food choices with good ingredients, unlike larger chains. The atmosphere has changed with management, but the staff remains a key strength. Employees are really knowledgeable, friendly, super eager, and provide the best and great customer service. They love and care about pets, offering helpful, kind, and understanding assistance in specific moments, such as helping estimate product sizes or handling accidents with grace. The business also provides a seamless home delivery service with tracking and careful driver follow-through, which is greatly appreciated. Customers can sign up on their site for sale notifications and for a loyalty program for extra discounts and savings. While some note the end of a specific frequent buyer program made some kibble prices less competitive, leading them to order certain items online, they still return for treats, toys, and the excellent in-person experience. Centinela Feed is considered a lifesaver and a great place to get pet food in a face-to-face setting, with customers planning to return and recommend it to friends.
The best place to purchase healthy food for pets. Please stay a way from dry food .
October 2024
I have been shopping at Centinela Feed in Encino for many years. The atmosphere has changed since there has been a change in management, but they still offer the best quality food choices for our pets. As long as we stay a way from dry food in general.
July 2024
Staff are very welcoming, knowledgeable , and helpful. Huge selection of dog food, treats, and toppers.
