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February 2024 by Glen Mattox
I went in to purchase a pickle ball paddle cover. They did not have one but did have pickle ball paddles and balls. There was also a variety of other sporting goods and appearal which was reasonably priced. Worth a visit.
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February 2024 by Mark Sobel
Good price and fine selection. VERY HELPFUL SALES PEOPLE!
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November 2023 by Chris Browne
The selection is limited.
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October 2023 by Ken Bernfield
A shout out to Tierney for the terrific service I received the other day when I was in to buy some athletic footwear. She was very helpful and suggested alternatives that turned out to be better than what I was looking for. It was really terrific customer service. Thank you!
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September 2023 by Gregory D.
Great customer service. I was greeted as I entered the store. David helped me select and buy a pair of shoes. While it is not a big store, I like the choices of sports products. There were always three employees available to serve customers.
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August 2023 by Gregory Doomanis, MBA
Great customer service. David gave me all the information I needed. The store is neat and clean.
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June 2023 by Abbe J.
Went to Encino Big 5 for camp chairs that were on sale. Two employees there acknowledged us and told us where the items were. Neither came by to check and see if we found what we wanted, or to ask if we had questions. We took down the chairs and struggled to open them in a narrow aisle not meant for sitting in a chair. Would've been nice to have had help taking clunky chairs off racks and opening them, as they were stiff and not user friendly. Once opened, they were poorly made and seemed like they'd be uncomfortable after about a minute of sitting on them. Pass. Left the store with the clerks standing around the register, nodding to us when we said goodbye. How do places like this stay in business?
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June 2023 by Michael J.
Not a good vibe. Looking for a portable chair for camping etc. Bad quality cheapo merchandise. Lackadaisical service.
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May 2023 by Leticia
My experience was not very pleasant with the customer service since I went with my teenage children to buy them backpacks for school but it seems that they did not want to sell the backpacks first because they are at the top of the store and you have to ask for help to get them down That's where I realized that no one has the slightest intention of helping. Also, by asking for one of the backpacks to be taken down, the employee's excuse was that they were very expensive, giving me to understand that I couldn't afford them???? Her comment was very rude to me. And when paying the cashier she did not answer when I spoke to her as if she were angry and her attitude was also very rude to me, please look for employees who are more charismatic and kind to people. (In the end I bought the backpacks I needed, but I left very disappointed in that store in Encino CA it was the first and last time I go there).
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March 2023 by Jhon M
I went there with my 3 kids to buy snow equipment. The team there was very nice to us helpful and friendly. We recommend this place.
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March 2023 by Roman Romeo
Great store and everyone is always willing to assist and answer questions. I called looking for an item in my size, by the time I got to the store, the young lady had it at the register.
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March 2023 by Calvin Jung
Some stores are cleaner, neater than others. But you should be able to find what you need.
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March 2023 by M (Fro5t)
A favorite to grab some reasonably priced gear
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December 2022 by Jeff
This is a clean, well stocked Big 5 with friendly staff. There's plenty of parking in the rear of the building
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December 2022 by Joel Weiss
Big with a lot of stuff! Good service good prices
