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November 2023 by J Granados
Three strong man is what I needed to help move my vending machines. No joke, they’re strong, very helpful and professional. Great job guys ?????
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October 2023 by Geannie Cornelison
From the first contact with Danielle to the delivery of my furniture could not have ask for better service and such polite people. So easy to work with, everything that needed to be wrapped was with such care. The price did change a little once movers arrived for pick up however I totally understand the small increase. I forgot a couple of things. They unloaded so quickly but still with much care. Hope I don’t need to move again but if I do I know who I will definitely call. I would recommend these guys to anyone.
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October 2023 by Veronika Hulyak
I recently had the pleasure of using Best Quality Movers for my move, and I cannot emphasize enough how satisfied I am with their exceptional service. From the moment I contacted them to the completion of my move, they exceeded my expectations in every aspect.The entire process was incredibly smooth and hassle-free. The team at Best Quality Movers was highly professional and efficient, making the daunting task of moving seem effortless. They arrived promptly on the scheduled day, and their attention to detail was evident from the start.The movers handled my belongings with the utmost care, ensuring everything was securely packed and protected during the move. Their expertise and experience were evident as they efficiently loaded and unloaded the items, ensuring nothing was damaged or mishandled throughout the entire process.Moreover, the communication was outstanding. The team at Best Quality Movers kept me informed at every stage of the move, providing updates on the progress and ensuring I was well-informed and at ease throughout the process.Not only was the service impeccable, but the pricing was also fair and transparent. There were no hidden fees or unexpected charges, and they worked within my budget without compromising on the quality of service provided.I can confidently say that Best Quality Movers lives up to its name. They are undoubtedly the best in the business, providing top-notch service, unmatched professionalism, and a level of care for your belongings that sets them apart. I wholeheartedly recommend Best Quality Movers to anyone in need of a reliable and efficient moving company. Thank you, Best Quality Movers, for making my move a seamless and stress-free experience!
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August 2023 by Bob S.
Let me preface this review by stating that the actual movers/workers that loaded and delivered our belongings worked their butt off and did an acceptable job, my beef is with the supervisor that came to load the furniture and the warehouse that loaded the truck to the final destination. It was a nightmare, the mgr seem to work on commission or bonus so they are trained to look for stupid, illogical and used car salesman ways to change the estimates they provide, which by the way, they lied and mislead the inventory to low ball you so that the mgr can find ways to increase the bill. As he miserably failed to bait and switch our estimate, they destroyed numerous articles of furniture and well packed boxes were smashed so bad that numerous items were broken, since they won't load and unload your things unless you pay them in advance, you are royaly screwed with no protection other than suing them later. You want to save yourself from going insane, stressed out and feel hopeless, find another mover.I moved from LA to NC, the account was under Alex Servat so there is no error on the company as the Mgr's reply stated
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August 2023 by Amy Eley
From start to finish these guys are top notch! I just did a cross country move and was nervous about my things being damaged or lost. Danielle was amazing at easing my anxieties and talking me through the process. I was so impressed with the care that Leo and team put into wrapping my items and putting them in the truck. While I was told 10-21 days to receive my items, they arrived in 7 days. Jake and team were great as well. They carefully brought everything in my new apartment and unwrapped and assembled everything.Their price was reasonable, and I didn’t feel like I was being scammed with pricing. I would highly recommend them to anyone and everyone!
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July 2023 by Amy E.
From start to finish these guys are top notch! I just did a cross country move and was nervous about my things being damaged or lost. Danielle was amazing at easing my anxieties and talking me through the process. I was so impressed with the care that Leo and team put into wrapping my items and putting them in the truck. While I was told 10-21 days to receive my items, they arrived in 7 days. Jake and team were great as well. They carefully brought everything in my new apartment and unwrapped and assembled everything. Their price was reasonable, and I didn't feel like I was being scammed with pricing. I would highly recommend them to anyone and everyone!
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July 2023 by Amira Caluya
I helped my mom with a long distance move from CA to WA, and I could not have done it without Best Quality Movers. Legit company, Danielle was super helpful with explaining the process, the cost, contract, and the guys that loaded and unloaded were super efficient and friendly. I saw the one star reviews so I was a little worried but for price I was willing to try. I was satisfied from start to finish with their service.
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June 2023 by David Pederson
These four guys got to Porter Ranch in the Valley at 8 am, packed the truck, wrapped everything that needed protection, carried it all down three flights of stairs, drove to Palm Springs, and put everything into a two-level house with yet more stairs.Throughout a long day, they were smiling, joking, and demonstrating a high efficiency, good spirits, and enthusiasm.Irena in the office made every detail pleasurable and was a great person to manage the project. She knew exactly what to do and made herself available throughout the project.Best Quality Movers lived up to their name; They were first-class. By 11 pm that evening, they were back on the road for a 2.5 ride back to LA. That is a day I could not have completed with an upbeat ending. They are incredible.Amazing!
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June 2023 by David P.
These four guys got to Porter Ranch in the Valley at 8 am, packed the truck, wrapped everything that needed protection, carried it all down three flights of stairs, drove to Palm Springs, and put everything into a two-level house with yet more stairs. Throughout a long day, they were smiling, joking, and demonstrating a high efficiency, good spirits, and enthusiasm. Irena in the office made every detail pleasurable and was a great person to manage the project. She knew exactly what to do and made herself available throughout the project.Best Quality Movers lived up to their name; They were first-class. By 11 pm that evening, they were back on the road for a 2.5 ride back to LA. That is a day I could not have completed with an upbeat ending. They are incredible.Amazing!
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April 2023 by Michael P.
I recently used Best Quality Movers for a local move in Irvine, and I was very pleased. I was able to schedule them with only two days notice. The movers were punctual, worked quickly and efficiently, were kind and courteous, and did it all for a fair price. I would definitely recommend!
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April 2023 by Angela P.
The 2 man crew moved my stuff from a storage unit to an apartment.They made any excuse not to put any furniture together or offer/ give any extra help with set-up at all.in fact, I had to find and unpack my own tools because he didn't have a screw driver.They left everything wrapped in plastic, and the only way to remove it was to be cut off. It was a lot of unnecessary work that they also left me with.They kept my step ladder, so that was a hassle. I had to stand on a chair.I emailed asking for my ladder. The company rep sent an incoherent response about his mover saying that it was behind some boxes, and I haven't heard from them since.And no great price at $917 for a local move, less than ten miles away, 1 bedroom apartment.I wouldn't recommend. This is not the first moving company that I've used, but hands down, it was the worst.
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April 2023 by Jermaine Cobbs
BUYER BEWARE!!! This company is a total rip-off and a scam. I sent them photos of my items and they quoted my move. 24 hours before my move date, they email me a new estimate with a 40% price increase! I called Danielle who says the increase is for "more wardrobe boxes and miscalculated storage". I tell her to cancel the move, she calls back 20minutes later and the quote is adjusted to 15% more than the original signed quote. Moving day comes, movers show up, look around and tell me I have DOUBLE the amount of stuff than what was quoted and the new moving estimate is now 100% more than the original quote!! Then they have the audacity to say, maybe its less than what we see, lets load the truck up and whatever doesn't fit within the original quote you can throw it in the trash and buy new stuff. I put the movers out of my house. Danielle calls back trying to convince me to let them load my stuff on their truck. Which I know they won't unload if I say so. Needless to say they left empty-handed and my attorney now has this case.
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March 2023 by Adam Becker
Don't believe the five stars!!!!! They require removal of bad reviews if you take any compensation for damaged goods!!!!Short summary: Bad communication from the get go. Up charged for stairs at pickup and drop off despite previously communicating and it being included in the quote. Significantly overestimate for the quote and then don't adjust if it's less at time of pickup. Damage claims are only $0.60 per pound of each item (no matter the actual value) and not the overestimated poundage that you paid for but whatever they decide is fair.Best quality movers handled our cross country move from pick up to drop of, west coast to east coast. Communication was poor from the beginning. We had an original quote based on a complete list of all of our items. We were particularly careful and accurate with this in the hopes that moving day would go smoothly and we wouldn't hit any surprise charges. It didn't matter...First and biggest thing, we wanted to make sure their was enough room for all of our items so we overestimated the space we would need, assuming they would adjust the square footage once it was loaded. They would not do this, they charged us for the estimated square footage that was likely 30% more than what was actually used. If anything, underestimate square footage so they are forced to actually measure and adjust your price. They also make the process unnecessarily convoluted.Second, we communicated ahead of time the exact number of stairs at pickup and drop off. We were informed that we would not be charged at pickup (there were 13 and one flight is considered 12 stairs) and that the stairs at drop off were included in the quote. Wrong again on both ends. They charged us at pickup and for stairs at drop off. Adding to that, if there is any outstanding balance they will not finish loading or unloading until it is sorted out. I understand this policy if the bill is outstanding but extremely frustrating if they keep adding on surprise fees on the day of moving.Third, when we unloaded there were 4 items that were clearly damaged during the move. I understand that this happens and that's why you can make a claim. However, they are only willing to compensate you for $0.60 per pound, regardless of the items value. Now the important part, this is not the poundage listed on the original estimate that you are charged for, this is the poundage that they decide. So, at the end of the day, they charged me for these four items weighing nearly 1000 lbs and are only compensating for 120 lbs. Once again, not taking into account the actual value of the items at all.They will probably respond that they charge by sq footage or something like that for the move, but on the estimate sheet sq footage and weight are linked and you don't get to input those values, you just pick the items from a list and they assign weight and sq footage as they choose.Only consolation is that the movers day of were great and up charging of stairs appeared to be on the overarching organizers end, not the actual laborers.
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January 2023 by Lily F.
From the first phone call with Danielle to the delivery of my furniture from CA to TX, everything went smoothly. I will highly recommend Best Quality Movers. I got all my things in a timely manner. Thank you!!
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November 2022 by Htez W.
Inquired over the phone and I didn't like his tone. Was asking the last bit of questions and as consumers do, I asked "what's the name of your company again," dude retorts, "I think you called me." LOL.... phone-dude, I'm moving from coast to coast, do you really think I'm interested or concerned with memorizing the name of your business??? Having read their reviews on yelp and google, I inquired elsewhere.....and it's for the better! all the best phone-dude--good luck
