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May 2024 by CHELSEA nutts
Sherry the manager helped us today she was so nice. Thank u for the up yander joke laugh!!
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May 2024 by Lauren Golden
My husband and I have not had all the negative experiences people cite. We switched from CVS and are glad. Store and pharmacy employees have been courteous. Getting vaccinations was efficient with no problems. The drive-through is very handy.
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May 2024 by vincent rios
Best dispensary with the lowest prices in all the city !! Store is huge and has a lot to choose from ! Workers were knowledgeable on product and had wonderful vibes !
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May 2024 by David Hallak
New & a wonderful spotless place for all of my needs! They just opened & I think the competition has all these bad reviews ?? anyway they are very professional with excellent prices to say the least.
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April 2024 by brenda smoot
Stayed on hold for Pharmacist for over 30 minutes. 2 different times. Not real good customer service.
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April 2024 by Austin Walters
I would leave 0 stars if I could. The reviews are unfortunately spot on. Do NOT come here, they will jeopardize your health through incompetence, and then do zero to help you. They attempted to send my prescription to an insurance I don't have. I corrected them, they decided not to help remedy their error, and let my prescription disappear into the mist. You guys are directly effecting my health, and i am sure others as well. Shut down your pharmacy until you can provide minimum services.
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March 2024 by tony farivar
Walgreens Cooperate needs to look into operation of this location!
I have never seen so called customer service as bad as this location. They have little knowledge of products and NO sense of how to deal with customers, finally I had enough and changed my pharmacy, although I pay more but it worth it!
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March 2024 by ChemistryMan49
I really like this Walgreen's. They are always helpful, esp. with insurance, and I only rarely wait. They are never rude, btw
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February 2024 by daniel partch
Extremely rude old woman there named Connie. She didn't know how to do her job n yelled over me everytime I tried to speak or explain anything. Unreal. Only reason a person acts like that is because their boss acts like that too. She told me to circle the lot a few times and walked off. I sat their half hour before a different pharmacist heled me and knew her job. They called me and told me my meds were ready. Get there and before I can speak im being yelled at and spoken over so many times i just stopped and waited for this belligerent rude woman to stop speaking. They need a lesson in respect and also learn their job. No reason to be acting like this.
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February 2024 by Daniel P.
Called 3x in one day to get my meds. They give me a time they will have it done by. I ask for handicap drive thu to be open. I get there and this rude ugly old woman named Connie yelled over me everytime I tried to speak. She didn't know how to do her job...trying to school me about the VA when ive been dealing w them 20 yrs...im listed under my Social security not VA. Regardless yelling at me to leave because she couldn't find my meds. She walked off after yelling me to circle the block? So I sat im my van for half hour. Finally a younger polite young lady brought my meds n gave me the reg discount....unreal. when I told her what Mrs ugly face said and did...she tried to apologize and said she wasn't yelling that it just sounds that way? I was a DI and know when someone acting like a turd. This wal greens in Encinitas has terrible leadership. Only reason employees act so horrible n disrespectful to a disabled Vet no less...is because the boss acts like that too. Unsat. They need a lesson in speaking to the public as well as knowing their job. If you make a mistake own it and don't try to act like nothing happened. Rude n totally unacceptable but ok w management.
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January 2024 by Alex E.
This review is for the pharmacy. Second time I have had to phone the pharmacy for issues with a patient's prescription and cannot seem to get anyone on the phone. Estimated 3 minute wait-time, currently pushing 20 minutes.... better than the last time where they were just picking up the phone and putting it back on hold every few minutes (I assume to avoid getting in trouble by corporate for keeping people on hold for too long?) It is crazy to me that places like this can stay in business.....
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December 2023 by Dilva Henry Scala
Believe the negative reviews! I gave the pharmacy a chance and regret it. It’s too difficult reaching anyone by phone and the lines in person are slooow. They’re often rude on the phone and not much better in person or the drive thru. (Only one woman is helpful. I don’t know her name but she had on a Seattle Challengers sweatshirt.Most of the general store employees aren’t much better.
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November 2023 by Bobrah A.
I've used many pharmacies and this Walgreens has been the absolute worst one I've ever been in. First of all, you can never get ahold of the pharmacy. I will call multiple times, be left on hold for literally 30 minutes just for it to hang up on me and have to do the same thing over again. The line is always so long and only one or two people are helping customers. The staff acts depressed or seems like it's such a burden to them to help out without any attitude. The manager looks like and acts like she is on something herself and it's just really giving off ghetto vibes which is unfortunate because it's in beautiful Encinitas. I will be switching pharmacies.
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November 2023 by Lon Armel
Quick pickup for prescription.
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November 2023 by Robyn M.
The pharmacy customer service is ATROCIOUS. I was trying to explain something today to a female pharmacy staff member who continued to talk over me. I couldn't get a word in edgewise as she continued her loud and rambling diatribe about all the reasons she couldn't help me. She wouldn't even stop when I BEGGED her to let me speak. It was crazy. I seriously wondered if there was something wrong with the phone connection. I thought maybe if I raised my voice she would stop talking and let me speak. Nope. She hung up on me. This comes after years of enduring rude staff and constant turnaround because I preferred the convenience of a drive-thru pharmacy. The treatment I received today is the straw that broke the camel's back. I'm finally running--not walking--away and taking my business with me. Maybe CVS staff will treat me with common decency when I simply want to refill my prescriptions. Here's to hoping.
