Verizon Business Services receives high praise for its exceptional customer service from multiple reviewers. Customers highlight the friendly and knowledgeable staff, with particular mentions of employees like Omid, Nick, Isaiah, and Brian. Omid assisted with a phone trade-in, making the experience enjoyable for the family involved. Nick provided great service during a phone upgrade, while Isaiah was noted for his patience and ability to resolve multiple issues, leading to a new phone purchase. Brian's service stood out as well, with customers appreciating his resourcefulness, kindness, and thorough explanations regarding new plans and phones. Many reviewers recommend making appointments to ensure a smooth experience, especially during busy times. Overall, customers express satisfaction with their experiences at Verizon Business Services, often noting they would return due to the outstanding support received.
OMID IS AWESOME! He helped my wife trade in her old iPhone for the new iPhone 15. He was extremely friendly, extremely knowledgeable and he had my son cracking up!! Give that man a raise!!!
May 2023
First timer to this Verizon site...great service (phone upgrade) from Nick! I was lucky there was no wait but highly recommend making an appointment as a couple customers were entering the store.
May 2023
Even though they were busy the techs were organized, friendly and efficient with everyone's time
