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February 2024 by ashley l.
I was warned before going here that the owners aren't very nice so it took me awhile to come here but my tennis coach has been preaching about my shoes not being right so I finally decided to try this place out since it was on the way home from a lesson. I walked in expecting that maybe people were exaggerating about them being unfriendly. They were right. I came in for a new pair of tennis shoes and the woman guided me to the back and gave me the best selling shoe she said and helped me with a popular Asics shoe (loved that she gave me another option and the most popular brand - we're off to a good start). Then she walked away and went back to the front of the store behind the computer. Didn't come to check on me or even ask how it was going. Did I need another size? How do they feel? Maybe offer any advice? Nada. There was another guy in the store and she seemed very friendly and helpful to him so I don't believe that they're not friendly to everyone - just everyone they don't know. As someone who operates 4 boutique fitness stores I understand the value of inclusivity and how far a warm greeting and helping answer any questions for people who are new goes. She acted almost elitist. What shocked me is I'm in your store for your help and guidance on your specialty, not mine. Help me understand why shoes should be tight vs loose or if I need more space for my toes. I was literally googling things because she wasn't helpful at all. IN HER OWN STORE. I would have probably bought the $150 shoes and maybe even a new outfit but I would never with the lack of attention and help. Zero effort was made beyond showing me to the shoes and I am honestly surprised how this place is still open. I guess people don't really have another option close by? Here's a tip - act interested in everyone who comes into your store. Help them find what they need, be kind and open to beginners who are already out of their comfort zone already. I hate that I couldn't buy the shoes and give a small business my business but not with that lack of care.
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December 2023 by Jim B.
Excellent service, selection, and advice for tennis, pickle ball and badminton equipment.
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November 2023 by Neon Coyote
Sonny (sp?) was knowledgeable, friendly, and efficient in helping me with needing to enlarge a pickleball paddle grip. Though I'm a bad grip wrapper, I was ready to do the work myself when she offered to take care of it on the spot - she also provided a demo. Totally professional job, much appreciated! Will return here for pickleball needs when in the area. Thanks, Seaside Rackets!
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June 2023 by Nick E.
I have had only good experiences here. Rackets, pickle paddles, shoes, balls, stringing, advice on play, accessories, bags, etc. The staff is great, they have a lot of knowlege, there is a large amount of inventory to demo/purchase, and they meet their comittments on time/dates for completion of tasks. When looking at other reveiws, which are mostly positive, I find it humorous the things people complain about... I wore the shoes X # of times and got injured. Bro, how is this the shoe's fault? My strings broke... Yeah, it happens, do you think they cut the strings to charge you another $40? Legitmate complaints are defective product, dishonesty, etc. If you want a minimum wage employee with no tennis knowlege, telling you what shoes to buy, strings to use, go to the big box store or Amazon. Your poor play or being injury prone isn't the fault of the equipment or retailer.
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May 2023 by Thuy Nguyen
Great service. Great selections of court shoes and pickleball rackets. Owner/mgr was easy going and helpful. Most easiest purchase.
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March 2023 by tony k.
Went for pickleball shoes - they have a good selection. However - the store has a no return policy. I wore the new shoes twice and was injured both times within 20 minutes of play! Pickleball is a dangerous sport - buy your shoes from a retailer that allows returns = don't risk it.
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March 2023 by Aneesh Keni
I had recently purchased a new yonex badminton racket from them but unfortunately it cracked due to some manufacturing defect. I got a replacement within one month and overall had a great experience.
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March 2023 by Aric Myers
Demo program is great and everyone in the shop was very friendly. Will go back for sure.
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February 2023 by Jim G.
I needed pickleball shoes but at other stores all the court shoes were too narrow for me. Seaside Rackets was great. Not only did they have a large selection including wide sizes, the very knowledgable employee brought me at least 8 or 9 pairs of shoes to try, and a pair of K-Swiss were the right fit. It was surprising to me how differently size 10.5 shoes fit. I am very happy with the service I received and with my shoes. I was also pleased with the price, which was competitive with mail-order.
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February 2023 by Kevin I.
Great help and very knowledgeable! Will be going back for any help regarding hardware, shoes etc!
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February 2023 by Probably Pondering
Main lady who works here seems to be under the impression the internet doesn’t exist. I am out right obsessed with tennis gear and specs meanwhile I was treated here as if I was just learning the difference between a control and a spin frame. I understand it’s probably safe to assume most customers have quite limited knowledge, however, had she allowed me a word in edge wise it would have been quite clear I knew what I was looking for. Please become more adept at properly gauging the experience level of the customer you are speaking to! Some just need your store to see a frame or other gear in person. Two stars simply because they have a great selection.
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February 2023 by brooks pettus
Small business owner. Incredibly knowledgeable. Super helpful. Amazing inventory for shoes and Pickelball paddles. Call you by name when you go back more than once. This is what retail is all about versus online or big box. They have won and will keep my business for a long long time.
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February 2023 by Renee Z.
As a beginner to intermediate Pickleball player, I had started playing enough that I realized my running shoes and Costco racket were possibly causing some of the aches and pains, so I came here searching for equipment, more suitable to frequent play. As soon as I walked in and mentioned wanting court shoes for Pickleball, the store associate led me to the back area, asked me for my shoe size and width, then pulled out three recommended pairs to try on. There was plenty of seating, and several other people, including some that I recognized from my club, doing the same thing. A few minutes later, she returned to ask me for feedback, then pulled out other pairs from the men's side based on my possibly needing wider shoes. Ultimately, the women's shoes a half size up fit the shape of my feet better. Next, I went into a small room with Pickleball rackets, looking for an overgrip to lessen the vibration when hitting the ball. While there, the same associate was speaking to another customer about demo rackets that the customer's husband had wanted to try. I had not heard of this program, so listened in regarding being able to test out rackets for $20 each for up to seven days, then having that amount applied to any racket purchases in the future. They had a large selection to demo, and so when that customer was done, I also inquired about doing the same thing. The associate talked about to me about my playing habits, then recommended some options, but also mentioned that they recently put some of their demo rackets for sale at 50% off, and the racket I wanted to demo was one. Ultimately, I left the store with a new pair of shoes and a new-to-me demo racket for about $200 total. I was able to play with them the next day and felt like I had been using them all along, no break-in pains or aches. I'm very happy with the recommendations I received and highly recommend this store for their expertise and selection.
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January 2023 by Angela T.
Knowledgeable staff and love that you can rent paddles before making a purchase AND the money you pay to rent is applied towards any product(s) you buy.
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January 2023 by Claire B.
This store is just darling and a lovely employee named Sarah helped me find my new favorite racket and a darling young chap named Tommy strung it wonderfully
