Ortho Mattress offers a helpful, kind, and knowledgeable experience for mattress purchases. Staff are described as non-pushy and patient, making the buying process simple and seamless. Customers are thrilled with their purchases of mattresses and adjustable bases, highlighting the great value and wide selection with varying price points available. The delivery and setup service is noted as perfect. Customers appreciate the great customer service and selection, with staff being excellent listeners and making customer-tailored recommendations. Even with specific needs and fixed incomes, customers feel comfortable and receive great deals. The staff are super helpful, assisting in finding mattresses with no pressure and even offering pillows for a great price. They work with customers on pricing and delivery schedules to meet requirements. Customers are overly satisfied with their first Ortho Mattress experience and highly recommend the business.
Donald was great. Very satisfied with the selection and helpfulness of the staff. Good value for the money.
March 2024
Jose was very knowledgeable and helpful. Spent a lot of time with us and gave us a great deal.
February 2024
Jerry at Encinitas store was so very helpful!! So kind, knowledgable, non-pushy and patient as he assisted us!! We are thrilled with our purchase! of mattresses and adjustable bases and great help!
