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January 2024 by Joe Lonzello
Store Staff is always pleasant !
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December 2023 by Funes melvin Funeslopez
I called many times to ask for information about something, to be honest I called like 5-7 times and they didn't answer, they just answered and ended the call, very bad.
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November 2023 by Ed Gerold
I called about home internet. The woman working there rememberd me from a phone conversation from the day before. When I walked in she had the equipment at hand, and got me out the door within 10 minutes! What a pro! I will never regret switching my mobile, and internet service to metro. So much cheaper than Verizon, or At&t for the same exact thing. It doesn't hurt that she has a beautiful smile either. Just saying.
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October 2022 by rosie lopez
I went this week and a lady with black hair and bangs was very rude. I was asking questions in order to understand what was going on because we had just got the new iphone for one of my parents and we wanted fo set it up; a very exciting moment for us. Her additude was very condescending when we just wanted to know what was going on. Keep in mind me and my family were very nice too and her coworker with the blonde hair was nice but the one with black hair and bangs needs to be talked to about how custom service works. When we tried to make a friendly conversation in a quiet silent metro she responded with a "ha" and additude. Please just be nice or at the very least helpful to your customers.
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July 2022 by Frank Pope
Susana was amazing and incredibly helpful!!! She helped pick out a phone and got me the best plan for my lifestyle! Go see Susana!
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January 2022 by Fiona R.
Today the customer service agent was so helpful and professional. She helped me transfer my cell service from another carrier to MetroPCS with a lot of patience. Thank you!
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June 2021 by Jessica Holliday
I stopped by this place and a very sweet young lady helped me wish I got her name she was so helpful to me I would recommend people to go there the customer service is top notch
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May 2021 by Devon Bailey
On Saturday I went to metro PCS, Susanna was working and she was so helpful. I had lost my phone and she really took care of me! It is people like Susanna that keeps me coming back. She knows her job and does it well! Thanks Susanna!Devon Bailey
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April 2021 by Alex M.
Karen did an awesome job in helping me switch to Metro. Great experience will be back because of her.
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March 2021 by Paul Holloway
Metro PCS Employee Karen customer service skills and experience with its Customers is exceptional.I communicated what I needed and she had the Answer, not to Mention her Genuine interest and Smile.Thank you Karen.Thee Counselor
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January 2020 by Noah Battisti
I had Michelle help me with porting my phone from T-Mobile to Metro. A problem came up that took my original plan for a turn but she sorted it out rather quickly using every option she could even when I gave up on a few of them. In the end, I was very happy with the results.
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October 2019 by Arianne Hernandez
the place is always close with a we will be back in 15 minute sign and I been waiting for more than an hour
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May 2019 by Sohail Latchman
Karen is Awesome. Go See Her For
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May 2019 by Sal Latchman
Karen Is Awesome..... She Knows Phones Very Well....Always Top Notch Customer Service. Best Metro Store And WORTH THE EXTRA DRIVE EVEN WITH GAS PRICES NOWADAYS..... CRAZY GAS COMPANIES.
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May 2019 by Ana M.
best customer service! they put me on a family plan for myself and two kids and sold us great phones! I would definitely recommend people and would go back to the nice ladies that helped me out.
