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April 2024 by Trix S.
Worked with this location, even though I have one closer in Solana Beach, a few different times now. Great service, nice staff. They always have a ton of cars to choose from. Several times they didn't have the level of car I reserved, but always found one comparable or higher level. Satisfied each time. Will continue to reserve at this location.
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April 2024 by Lori W.
I rented a car at the Enterprise located in Encinitas at the beginning of March 2024. Although, there were some breakdowns, the staff took the initiative and carried through with exceptional service. Great communication skills, friendly approach!
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March 2024 by Jim M.
They have no clue about customer service! After confirming my reservation with them the day before for a dropoff at a repair shop, they said they lost my reservation, showed up an hour late and then said I had to go to their store to pick up my rental. When we complained about this treatment to the manager, he ignored our complaints and refused to rent to us. Seriously? Talk about poor customer service! We went with Hertz who know how treat their customers well. Don't rent from Enterprise.
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February 2024 by Joe Lonzello
A Great Experience. Everyone was so nice. Nice Vehicle I enjoyed for two days at a nice price ?
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January 2024 by Tara R. S.
Mia is AMAZING! Every time we rent from here which is a lot she always makes it a smooth rental. Our car is always ready and she is so professional and kind. We will keep renting from here and from Mia!
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January 2024 by Mark Williams
I rented a vehicle and it died on me and I was treated as if I was a walk in to get their broken car switched out (over an hour). This is the opposite of customer service.
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January 2024 by Lisa Ortega
I had a great experience with Encinitas Enterprise car rental! They were quick easy and thorough. Thank you!
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January 2024 by Alfalfa Grace
I had an excellent experience with my car rental and the people who work at the Encinitas Enterprise car rental. Fast easy and thorough service. Thank you!
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December 2023 by Dede W.
DO NOT TRY TO RENT FROM HERE. I reserved a car 3 months ago for a family trip over Christmas, we have a large family and need a 7 seater. Enterprise reached out to confirm two days before our rental was to start. Two hours before PICK UP TIME the manager called to say there was no car for us. Apparently they have one in their fleet and the previous customer extended. WHAT? When you called to confirm two days prior, could you have let us know this was a possibility? She said she would work on finding another and call me within two hours. I never heard from her again. Unfortunately at this late date there were no large cars anywhere in San Diego since it was Christmas, the few available after Christmas were 4X the price. This ruined the trip we had planned for months.
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December 2023 by J Satya
I had a very good experience using Enterprise to rent a vehicle while mine was being repaired. The manager, Jesse Prowell was especially kind and accommodating, he has exceptional customer service and really goes above and beyond to take care of you! . I highly recommend this company. Thank you.
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November 2023 by Mara Carrico
Love the dependability of Enterprise Rent-A-Car Encinitas! Amanda, Lauren and Evan were awesome, helping me out on very short notice. I always receive great service!
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November 2023 by Barry S.
I rented a car at Enterprise last Monday and it was a very easy and pleasurable experience. Part of the reason was the management trainee, Lauren who made me feel at home and important. The Friday before the rental I got a rental quote for $83 which was way too high. I then went online and spoke to an agent that got me a car for $49. Lauren initially quoted the higher number too until I showed her my reservation. I think that's how they 'get you' but she corrected the rental number. I strongly suggest going online to reserve a car rather than just dropping into a rental office. I believe it will save you a good deal of money.
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October 2023 by Marina G.
Everyone at this location is always coming through when needed!! Jesse, Mia and all the staff are amazing! So kind and very accommodating! Thanks to everyone at this location. Never fails to have a wonderful experience. I drive from Escondido just because I know I will get what I need here. Great customer service.
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October 2023 by Myrtis S.
I received excellent customer service from the Manager, Araya, at Enterprise in the (Raleigh/Durham International Airport). She was kind and very helpful in helping me with my reservation to choose a car. The other employees were there to help me after Araya finished with my reservation. I was very grateful for the service I received. I will be getting more rentals in the future from Enterprise. I recommend Enterprise for your travel needs. Thank you, Araya!
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October 2023 by Evan W.
I am writing to express the outstanding service provided by Lauren at Enterprise. Her warm welcome, extensive knowledge, and genuine concern for customer satisfaction made my rental experience truly remarkable. Lauren's exceptional service has left a lasting impression, and I wholeheartedly recommend Enterprise. Thanks to her.
