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July 2024 by Ignacio Estrada
They are in goo mode all the time
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July 2024 by Oleksandr Danilchenko
not competent employees
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June 2024 by Kylie Mack
Well after dealing with Apple before coming here before they had closed, it was more pleasant to have some kind people helping us in Greek squad. They were kind enough to mess with the Apple iPhone that wouldn't turn on at all luckily they just barely changed there hours or else we would've been S.O.L. they tried to update the phone which apple refused to do with 25 minutes to spare. They had no luck but told us what we could do and how we can accomplish those tasks to deal with the phone issues. We are just glad that someone tried to do something even though the outcome didn't end up with a working phone. Thank you for the help, empathy and being personable while we waited!
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June 2024 by Michael Lucero
Dropped off my MacBook Pro laptop to the geek squad to have it diagnosed, because it wouldn't start up. They called me a couple of hours later and told me my laptop was fried, that I needed to buy a new laptop, which would've cost me $2500 for a comparable laptop. Was pretty close to buying it right there on the spot, but something told me to hold off. I took the computer home, opened up the back and disconnected, cleaned the ports and reconnected the battery and hard drive. Now it works perfectly fine! I went back to talk to the store manager Anthony, who is the person who told me it was fried. I asked him how he determined my computer was fried, and he said he assumed it was fried because it wouldn't start up. I asked him if he even opened up the computer to check the ports for the battery and hard drive. He said they're not allowed to do that on Apple computers. I said well how can you determine that my laptop is fried? And why take my $180 for your useless geek squad annual subscription? He apologized and refunded my $180. Total bait and switch con artists. Avoid at all costs....
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June 2024 by Calvin Jones
Pleasantly run store. Very helpful associates.
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June 2024 by Dale Jackson
Encinitas Best Buy much better than others in the immediate area
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June 2024 by Bonnie Russell
Terrible Artificial Intelligence to allegedly get to the correct Department. Two calls in — it was a real slog.
How hard does it have to be to buy an extension to charge a Dell computer? Really hard, apparently!
Who knew! Well now, people do! ?
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April 2024 by Paul Kim
Tommy and the staff were great. Received a discount for buying an open-box item. They helped us put it into the car. Great service!
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April 2024 by Joe Lonzello
First time here. Found what I needed fast. Staff Cool. Good Location. Clean Store.
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April 2024 by Alexander Pas
Quick and easy
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April 2024 by Alejandro Novela
Good electronic products
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April 2024 by Vladimir Moravek
Best Buy always has great merchandise at attractive prices with friendly customer service.
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April 2024 by W J Rowsell
No stock on popular Kindle. Difficult to get served even though more staff than customers in store
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April 2024 by joe clarke
I just won't say it's the Best Buy for me, but if you need the Geek Squad then I recommend Best Buy. If you don't then I wouldn't bother.
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March 2024 by M Binez
I hate technology I think we could all appreciate going back to the caveman days.
