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February 2024 by Jacob Minor
Fabian was an excellent person to help me out with all my needs and he just for sure is heaven sent
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February 2024 by Raiff Doerr
Do not go, bad service, long wait time
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January 2024 by Cassia Pollock
Melissa was my store rep at AT&T. She was amazing! Helped me figure out that my phone wasn't really cracked just the screen protector so I was eligible for trade in. She also figured out I was eligible for a first responder discount. None of the other phone providers I visited asked such thorough questions and made me feel taken care of. I used to use T-mobile and they were fine, but I feel extremely well looked after with AT&T. Thank you for your support!
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January 2024 by Alex Martinez
Great helpful service
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January 2024 by Sean Kilkenny
Mel (Melissa Soto) was incredibly helpful. She had a great attitude, was very knowledgeable and very kind. She was patient with me and helped correct an error that I had made. She was very professional through the entire 3+ hour exchange. Very positive experience. Thanks to Mel.
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January 2024 by Carly Brader
THEY WILL ROB YOU DONT GIVE THEM CASH!!! They will say their credit card machine isn't working after running your card then take cash from you. But the card went through everytime they run it, so they charge you multiple times. The AT&T customer service told me to call the authorities, but they won't help and say it's a civil matter. So be careful Melissa will rob you and you can't do anything about it. You are much better off going online or through the phone. The customer service person said shady stuff happens in store fronts everyday.
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December 2023 by Kiren G.
The service at this ATT store is amazing!!! Joe is very professional & patient. Highly recommend going here for all your needs!!
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December 2023 by Eileen T.
Ignored? One service person on the floor actually helping small family and the other services person having a chat session with a friend Foreverrrr. Another customer and myself sat and sat and sat and I chose to walk out Sad service :(
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November 2023 by Katie Bush
Great experience with Mel! I came in for a watch upgrade and left with a new watch, an upgrade to a new phone and $50 off my monthly bill that she reviewed with me thoroughly!She was incredibly polite and respectful when rude customers came up to her demanding she help them and was able to still make sure I was fine and help them as well, very professionally! Very very happy I came into this store yesterday!
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November 2023 by Thomas Webb
I finally updated my iPhone here and everything went so smoothly. Everyone was quite knowledgeable and kind. 5 stars on my entire experience here!
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November 2023 by Hani Naguib
Jacob was able to help me setup 3 lines (including transferring lines etc). He gets 10 out of 10.
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October 2023 by Edilbert
Had issues with new phone not connecting to correct telephone number. Fabian understood the issue and went to work on it right away. He helped us with two issues and even in the complex issue he remained cool and professional. Seemed like the store was short staffed but he was able to check people in as well. Thanks Fabian - you are truly an awesome individual and even represent AT&T as a company. You deserve some time off and a well deserving of a bonus. Thanks.
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October 2023 by Marie B.
Just left this AT&T branch and we just would like to commend Fabian. He took his time to help us and we appreciate his patience and problem solving skills. Our issue was a bit complicated but he understood what was needed to fix it. Thanks again! Keep up the great work, Fabian!
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October 2023 by Josiah A.
Do not trust the sales associates. He lied straight to my face. I went on launch day to get the new iPhone and he said it would be arriving in 5-7 business days. I even clarified with him on the arrival time when I first ordered it. He said it would be arriving in that time not that it should or that it typically does. Two weeks later I called AT&T and they said it would be at my house a month after I originally ordered it. If I would have known it was going to take so long I would have gone it somewhere else. I still haven't gotten my order. The management and associates need great improvement to say the least.
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October 2023 by Peter I.
Yes, it was time. Old phones and a good deal from our long time carrier AT&T. As much as i dreaded the process, in I went. Pretty open store by Walmart so easy parking. Not too busy, so sat down with bossman Joe who started telling me the deals. I had to ask Deb which color she wanted and Joe took another customer....hmmmm. And then Mel walked over the process and smiles started. She said we can help with this, how bout this discount? Lets do this trade in..... she made it so easy i walked out with not only two new phones but a new iPad for Deb!!!! I was hubby of the year thanks to Mel. Thank you. Happy customer!
