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February 2024 by Anita L.
Everything felt very clean in here, with all the merchandise neatly arranged on racks. It wasn't too busy in the store so it felt like there was space to breathe and peruse at your leisure. Good variety of clothing options to choose from.
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January 2024 by Bruce A.
Went to the store 1/3/24 to purchase a jacket for my son. He decided he didn't want the jacket so we left to have dinner. While at dinner he changed his mind so we placed an order for in store pick up expecting it would be ready for pick up that same night after we finished dinner. We find out online/app orders for in store pick up gets shipped from a warehouse to the store. Of course our 30 min order cancellation has passed since we only found out once we got back to the store after dinner. An associate suggested we buy the same product and she'll have the manager who was on lunch break cancel the order since managers are the only ones who can. We agreed to that trusting they'd cancel our order since our son wanted the jacket for our snow trip the following day. Now today, 1/11/24 we get an email our item is ready for pick up. We thought fine we'll just go to the store and pick up then return with the receipt from the jacket we bought in the store. NEGATIVE YOU CANT! The online barcode products and in store barcode don't match even though they're the exact same product!!! Manager was useless and did not offer any real solution. Their policy for online/app orders is to ONLY ship it back and can't return in store even though it was an in store pick up order! Wasted time and expensive gas. It just keeps getting better. Just got home and found out for online/app orders, there's a $7 shipping cost that is deducted from your refund!?!?!? WTF. So now we're not getting a full refund and even longer delay in getting our money back! The manager at the store did not even mention that. I 100% would've stayed in store and complained until we got our $144 back! Return policy for this company is HORRIBLE! Do not shop at this location with their incompetent staff. You can't even call the store because the only listed phone number is a toll free line for corporate which stops answering calls 6pm eastern time even though the store is open until 8pm pacific time.
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January 2024 by Natalia L.
Horrible experience, rude personal, never will be back. Return policy is unacceptable. They refused to refund the item bought 7 days ago just because I had the gift receipt. This business has to learn from "Normal" stores what the return policy should be. Stay away from this store.
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September 2023 by Zoe R
I found Cotton socks and Pima T-shirts. Great when shopping for quality simple cotton clothing. Nice colors. ?
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August 2023 by Charles R Jones
Not as a fordable as they claim to be, and not much different from h&m, or even Target, in terms of offerings...
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August 2023 by Constance G.
Trying to return something to this company is next to impossible, you can only return the online orders online, it us the most convulted difficult return I have ever encountered.It took the people at the fed ex store an hour to help me, never ever buy anything from this company that has to be returned, I can't imagine what kind of drugs the person that conceived this return policy is on, add in to the mix of being older, I wonder if it's a tactic so you cannot figure out the return and give up.
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August 2023 by Kenneth K.
My wife shopped at this store just recently & came out with a large bag of clothing! She had a field day. Like a kid in candy store. Don't let her loose next time. Anyway she was in there no more than 20 minutes. She came out with two jackets, one dress and a pair of shorts. She said if she had more time she probably would have bought more. UNIQLO is very unisex & she said she couldn't pass up this dress for under 10 bucks!!! I hear her! LOL Good service, great ambiance for shopping & she wished there was a closer UNIQLO store in Sacramento. Like I don't even think we have one in our Roseville Galleria store? What's up with that? Maybe one day. We can dream right? Parking here is inconvenient though. Nearby parking structure! Luckily we found one on the street. We probably will be back! Just don't love the freeway traffic! Argh.
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July 2023 by Paul-Elie Nauleau
Not the biggest Uniqlo and so there was less stock here than others
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July 2023 by Mary W.
Love this Uniqlo! It has lot of clearances, the only downside of this trip.. is that they are remodeling and too much noises!
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June 2023 by El Chileno DMV
UNIQLO has really good stylish clothing that is not expensive. The clothing is not heavy, which makes it really comfortable to wear. I picked up a nice windbreaker and 2 anime exclusive t-shirts. Their anime collaboration t-shirts are amazing. I ended up getting 2 One Piece shirts and almost picked up a DragonBall shirt.
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May 2023 by Esca N.
Nice, comfortable shop with excellent seasonal displays. Love their anime merchandise and their sturdy basics.
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April 2023 by Elina Nadar
Actually it is a one place where you can buy a good quality down puffer jacket.
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April 2023 by Chad Avellar
Only had 1 length pants. They told me no problem to sew to my length.I cam back to pick up when they told me too, they said there was a mistake and to come back next day.Then they called me and said they flat out couldn't do it. I asked for refund and they said I'd have to come back again, a 3rd time.I cam back and they said they fixed the machine and handed me the pants. I said no way. And they were confused.Waste of time at this store for me.
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March 2023 by Lee D.
Hours on their web site and their app are WRONG, so I'll be forced to make another trip here to pick up an order. I got mad at the person inside the store thinking they had closed before their posted hours. That wasn't the case. The hours I checked on the Uniqlo web site and through their app both stated the store was open until 9:00 tonight. Nope. The store, I'm assuming, closed at 8:00-as stated on Yelp (updated three weeks ago.). Hey Uniqlo, give my thanks to the lazy or disorganized person in charge of your web sites for having to make a second trip to the shopping center to pick up my order.
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February 2023 by Char Adagala
Nice store. A higher quality HnM. They have great materials and lovely quality. They are pretty pricey.