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June 2024 by Arthur.Xiuyuan Cheng
I bought a medium shirt at this location, inside the package was a large shirt that was dirty. I came to return the item and was told that I’m not allowed to get a refund because it’s been over thirty days. This is a terrible excuse because it should be the store’s responsibility to sell customers the item described as it is. They failed to do that and wouldn’t let me to return the item because it’s over 30 days. I’m speechless. So be careful when you shop here.
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June 2024 by 風間修治
The space and product lineup are so great that you might have the illusion that you are in a store in Japan.
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May 2024 by Yaser Alkayale
Least helpful staff I’ve ever met. Trying to return a couple items with the app I used to purchase in store and refused to return, not even for store credit.
Employees seem like they hate their job and any customer interactions. Find a different Uniqlo.
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April 2024 by Ben Park
Spacious uniqlo. Clean and well-maintained.
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March 2024 by אסתי מור
My favorite store. Clothes very much to my taste. Very reasonable prices. Always takes advantage of what she buys
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March 2024 by Ton T
Quality Asian inspired minimalist style clothes, this brand is well known. For some, perhaps too minimalist or casual. I would suggest installing some seating for people accompanying the shoppers.
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February 2024 by Anita L.
Everything felt very clean in here, with all the merchandise neatly arranged on racks. It wasn't too busy in the store so it felt like there was space to breathe and peruse at your leisure. Good variety of clothing options to choose from.
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February 2024 by Pomposo Campos
Alright
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February 2024 by Adrian Merry
Some food stuff at food prices.
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January 2024 by MK
No returns for store credit without a receipt? No email receipts or receipts in-app? Super shady behavior, Uniqlo.
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January 2024 by Bruce A.
Went to the store 1/3/24 to purchase a jacket for my son. He decided he didn't want the jacket so we left to have dinner. While at dinner he changed his mind so we placed an order for in store pick up expecting it would be ready for pick up that same night after we finished dinner. We find out online/app orders for in store pick up gets shipped from a warehouse to the store. Of course our 30 min order cancellation has passed since we only found out once we got back to the store after dinner. An associate suggested we buy the same product and she'll have the manager who was on lunch break cancel the order since managers are the only ones who can. We agreed to that trusting they'd cancel our order since our son wanted the jacket for our snow trip the following day. Now today, 1/11/24 we get an email our item is ready for pick up. We thought fine we'll just go to the store and pick up then return with the receipt from the jacket we bought in the store. NEGATIVE YOU CANT! The online barcode products and in store barcode don't match even though they're the exact same product!!! Manager was useless and did not offer any real solution. Their policy for online/app orders is to ONLY ship it back and can't return in store even though it was an in store pick up order! Wasted time and expensive gas. It just keeps getting better. Just got home and found out for online/app orders, there's a $7 shipping cost that is deducted from your refund!?!?!? WTF. So now we're not getting a full refund and even longer delay in getting our money back! The manager at the store did not even mention that. I 100% would've stayed in store and complained until we got our $144 back! Return policy for this company is HORRIBLE! Do not shop at this location with their incompetent staff. You can't even call the store because the only listed phone number is a toll free line for corporate which stops answering calls 6pm eastern time even though the store is open until 8pm pacific time.
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January 2024 by Natalia L.
Horrible experience, rude personal, never will be back. Return policy is unacceptable. They refused to refund the item bought 7 days ago just because I had the gift receipt. This business has to learn from "Normal" stores what the return policy should be. Stay away from this store.
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December 2023 by R Malla
Great selection of clothes and friendly staff.....will visit again..
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November 2023 by jubi Chang
Complete range of products, easy to shop
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November 2023 by Roni Mor
A stunning store.
Very beautiful and useful clothing. Very reasonable prices. A store that replaces many stores I've shopped at in the past
