-
December 2023 by Steve Swearengen
Really appreciated Miguel’s service and assistance today. Helped me make a good choice and the rates are satisfactory.
-
December 2023 by Rand Berry
Just wants to share my experience with closing out a unit at the Shellmound Emeryville location with Miguel. He provided great service making the close out very easy, fast, and super efficient. If I ever need storage services again I will not hesitate to use again thanks to Miguel!
-
December 2023 by Bap Jo
Miguel is really warm and helps me understand the whole process. And suggest and welcome for better choices to decide! Thank you so much for helping me!
-
October 2023 by Side 2 Side
Horrible service, you can rarely get someone inside of the office.I drove to 3 different locations between Berkeley and West Oakland before being able to get support with paying my bill.Their app wasn't working properly for a couple days, and they didn't give the option to take payments over the phone without paying extra fees, then they weren't able to do it at all.I had to pay my bill or risk it being late with added fines.Public Storage you could treat us better as long time customers.
-
October 2023 by Jake Zhang
Great experience, reasonable prices, good location, easy access. Rachel was super helpful in providing details, service, and confirming things beforehand.
-
September 2023 by Hedieh Anderson
Miguel helped me today with my new storage unit rental, he was very helpful answering all my questions. He was also efficient and thorough in helping 2 customers ahead of me. I enjoyed the professionalism in his work.
-
September 2023 by Lilac 6123
Miguel rocks and he was attentive and went above and beyond. He even foreseen challenges I didn’t even anticipate. Public storage is really lucky to have him. Super bright
-
September 2023 by Aalto Avario
Miguel rocks and he was attentive and went above and beyond. He even foreseen challenges I didn’t even anticipate. Public storage is really lucky to have him. Super bright
-
August 2023 by M R
Miguel rocks and he was attentive and went above and beyond. He even foreseen challenges I didn’t even anticipate. Public storage is really lucky to have him. Super bright
-
August 2023 by David Zong
Rachel was awesome! Found me a bigger unit for the same price and got everything set up quick!
-
August 2023 by Jeffrey García
I wasn't sure if I had enough space for my stuff but the guy that works here told me that I will have more than enough space for my stuff and turns out he was right I still have space left over
-
August 2023 by Titus W.
The customer service person was so nice. She took me to multiple locations for my storage area. She showed me how to login and put app on my phone and she showed me where the location was for several storage units. She was very nice easy to talk to and very patient she deserves a five star. She made sure that I was completely set to go and make sure that my code was correct and allowed me to open the gate before I left today. When I came back everything was in order I got my love to put it all in which there was one on the floor in the storage unit. This is a very nice business. You will simply enjoy customer service.
-
August 2023 by Victoria Campfield
Miguel was so helpful, knowledgeable and a great help ! Navigating this process of picking the best storage unit he was thorough and kind ! Please give him a raise or promotion ! Thank you Miguel !
-
July 2023 by Inga Argueta
Ryan was very helpful with find me the right storage unit, helped me with setting up app too.
-
June 2023 by Kevin Weber
Jessica R was so awesome, the R must have stood for Rockstar.