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March 2024 by Tammie S.
Review for custom framing It had been a process to get the frame completed. I can forgive 1 mistake even 2 but to have the mistakes keep rolling in when we have been patient and understanding of the process is insane. We went in for a holiday sale 80% off custom framing. So on a $1200-$1400 framing job we still paid $400+. They framed the picture incorrectly and did not follow the order. We had to wait again to have it redone. Not a great experience. I definitely preferred Aaron brothers
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February 2024 by Tiffany M.
Of course I've shopped at Michaels over the years. Sometimes with great success and others not quite finding what I am looking for. This morning I felt like my experience was extraordinarily successful. I had a meeting planned with an activity but I had left an art supplies at home. I consulted with my sister for an on the fly idea and Michael's had colored pencils and markers on sale buy1, get 1 50% off. Great deal and 10 minutes later I was back in the car headed towards the office. I was happy that the customer service rep at the registers was engaging and helpful, and they now have self check out, which made my check out even quicker. That was the best of both worlds.
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February 2024 by Erik Appel
I still have trouble with the locking up of spray paint when I can walk over to Home Depot and grab and armload off the shelf. Otherwise it a cool place and a good place for acrylic paint options and beads.Now they're a UPS drop off and pickup spot.
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February 2024 by Casey S.
The Emeryville Michaels is like the other ones, but they only had one person working the front. Understand that the self-checkout helps for that kind of thing, but it wasn't taking my coupons - even with a Michaels rewards program. In addition, this center's kind of a cluster to get through.
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February 2024 by Robert Fletcher
Very nice ? thank you.
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January 2024 by Hr A D (Noni)
The lady got me exactly what I needed even though she was busy. Hope they all have a wonderful holiday
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January 2024 by Marshelle Johnson
They always run out of stuff
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January 2024 by Rhonda Rambo
The store could stand some sprucing up and better organization.
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December 2023 by carmen musalem
Kind empty, but you still found some Xmas decorations, good sales. Check up was fast.
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December 2023 by Heather A Dison (Noni)
The lady got me exactly what I needed even though she was busy. Hope they all have a wonderful holiday
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December 2023 by Sue Meckel
Holiday decorations were discounted between 40-50 percent.
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December 2023 by LD Dean
Great store with a bit of everything for decorating, gifts, crafts and more. The people who work here are really helpful if you track them down, but I like that they don’t seek you out, which personally is kind of annoying to me. I’ve always found what I need, and then things I didn’t realize I needed ?. Their coupons are awesome, get an account!
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December 2023 by Bradley “LavLavLovely” Stavas
Helpful associates except for one male who was walking back and forth from the aisle infront of me then to the one behind me every minute literally to see if I was stealing. That was not okay. Profiling is a major problem now a days.
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October 2023 by Angela Haller
Love this store!! The staff if fabulous and helpful. The keep a good supply of there merchandise. Thank you Michael's!!
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October 2023 by Christopher Zhou
They have a great selection of art supplies at a fair price. However staff were rather unhelpful and they don’t let you use shopping baskets for some reason.
