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April 2024 by Marshelle Johnson
The staff is amazing
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April 2024 by Enjoli Robinson-Harris
Staff was friendly & efficient. So nice loved the experience.
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April 2024 by Manon Berning
Amy was fantastic! She was knowledgeable, friendly and helped me narrow down my choices from all the amazing options.
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March 2024 by Kalelah Washington
Great experience! Would definitely recommend coming here. Thank You.
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January 2024 by Ling Wang
Amazing selection and have more options than online shopping.. ( Since everything just apparently is out of stock online) Great helpful staff that is both colorful and not pushy. I've been to several lush shops, and this one is my favorite! Spent my entire christmas gift cards and some more here.
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December 2023 by Maria A
Lovejoy is that and more! She is absolutely wonderful; helped us with the selection of a gift for a 21 year old girl, was very knowledgeable about the products, encouraged us to try some of the products while we were in the store, and gave us amazing samples. We had a WONDERFUL experience. It truly felt like a luxurious visit. And the products!! Oh my gosh. I tried the lip scrub while there and my dry lips FINALLY exfoliated despite me previously trying other products from other companies. Thank you so much, Lovejoy. Please keep spreading your kindness. It made a wonderful difference in our day. From the Snow Fairy King and Queen ❤️
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October 2023 by Lauren H
I love everything about this store. The workers are such kind, real people. The products, sourcing, and packaging are sustainable. The generous container-return program feels so rewarding! Every time I go in there's something new to try, and my needs for novelty seeking are satiated with delicious smells and feels. ?
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October 2023 by Pui Wai Wu
Apparently this store chain is anti-Israel. Therefore, they are antisemetic. Do not shop there.
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August 2023 by James Carroll
My recent visit to Lush Cosmetics was nothing short of amazing. From the moment I walked in, I was greeted by the wonderful staff, including Los, Jorji, Amy, and Lovejoy. The personalized service I received was exceptional. Even before I entered the store, Lovejoy was outside greeting people with bubbles -I don’t think its possible to be any more welcoming than to greet someone with bubbles! Jorji introduced me to some incredible products, and I'm still enjoying the silky smoothness of my hands a day later. Los expertly handled my purchases and ensured everything was wrapped perfectly. Amy's engaging conversation and assistance in choosing the perfect fragrances were invaluable. The entire team was attentive and patient. Overall incredible experience, coming from someone who doesn’t often shop for cosmetics. My heartfelt thanks to the entire team for making my visit awesome!!
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August 2023 by Mary Rosenberger
I had such a wonderful experience at this location!!!! Not only was the store clean and comfortable to shop in, but the customer service was also above and beyond. Los, Jorji, Amy, and Lovejoy were all incredibly informative and took their time to make sure my skincare needs and concerns were fully met. Jorji introduced me to one of my new favorite go-to products, a magnesium massage bar in the scent "After". I've been searching for a product that works for moisture and relaxation post workouts!!!! I think this is my favorite store to shop at in the bay now. Thank you Jorji and team y'all are lovely!!!! :-)
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August 2023 by Dajeanna H.
I came in today (08/11/2023) with my daughter and there were two store members helping one customer check out. Neither one of them greeted us, neither one of them tried to assist us or even acknowledged we were in the store. I will go back because lush products are great but I more than likely not go if they are there
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August 2023 by James C.
My recent visit to Lush Cosmetics was nothing short of amazing. From the moment I walked in, I was greeted by the wonderful staff, including Los, Jorji, Amy, and Lovejoy. The personalized service I received was exceptional. Even before I entered the store, Lovejoy was outside greeting people with bubbles -I don't think its possible to be any more welcoming than to greet someone with bubbles! Jorji introduced me to some incredible products, and I'm still enjoying the silky smoothness of my hands a day later. Los expertly handled my purchases and ensured everything was wrapped perfectly. Amy's engaging conversation and assistance in choosing the perfect fragrances were invaluable. The entire team was attentive and patient. Overall incredible experience, coming from someone who doesn't often shop for cosmetics. My heartfelt thanks to the entire team for making my visit so special.
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August 2023 by Alessia D.
This place has so much fun body oils, shower jellies, and showders that foam, with flower petals, and you can try the products. And there is a very nice lady named Amy that let Tommy try out so many products. It is a very kid friendly shop with wonderful products. The bubble gum lip scrub is super yummy and nice to use. Our hands are so smooth after using the products and they smell so so good.
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July 2023 by Kendra W.
Let's be honest Lush literally has the best products. The store smells delicious and the customer service is always amazing. From greetings to helpful with any questions you have. We got a few things and as always they give you a load of samples! I stop in whenever I'm over in this area and I'm never disappointed. Summer helped us out this time and she was very knowledgeable and friendly!
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June 2023 by SumnerCounty1986
Amy the manager was the only one working when I went early in the morning when they opened Lush(Great Britain)are real expensive Cosmetics but the prices are worth the quality because it is a plus it's a good store to shop for your sister your mom or your girlfriend or in my case a previous ex-girlfriend or a current girlfriend or maybe a future girlfriend LOL they're all the employees are very kind and sweet and occasionally they'll give you free samples never a disappointment I had an ex-girlfriend who got me into the Lush cosmetics and I always get gifts for my cleaning ladies and family and such thank you you guys are awesome
