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January 2024 by Uuganaa U.
I was in a tight spot with IRS debt and a friend suggested this place. The staff was friendly, the place was clean, and there was a parking nearby. Worked with Jerry, and he was a lifesaver. Fast, efficient, and super helpful. He not only guided me through the process but also managed to significantly reduce my IRS debt. Jerry gave me often updates, and the communication was on point. He made sure I knew what was happening every step of the way. That kind of transparency is priceless during a potentially stressful situation. He genuinely cared about my business's tax situation. He explored every avenue to ensure I get the most deductions and credits. If you're looking for someone who knows their stuff, works fast, and keeps you in the loop, Mr. Jerry and this place are the way to go. A solid 10/10 recommendation.
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January 2024 by Christie F.
I would DEFINITELY recommend. Very helpful and understanding to my situation. Helped with my tax situation tremendously. Honest and professional.
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November 2023 by Shelly C
If I could give less than one star, I would. My experience with Jerry has been nothing short of a financial nightmare, and I want to share my cautionary tale to help others avoid a similar ordeal.Like many other one-star reviewers, I implore you to think twice before considering Jerry as your accountant, especially if you run a small business. I made the mistake of hiring him in a moment of urgency, and it's a decision I deeply regret.First things first, communication with Jerry is an issue. He primarily caters to a Korean clientele, and this becomes evident when trying to discuss tax matters in English. If you're seeking an accountant who can break down the intricacies of taxation step-by-step in a clear and understandable manner, Jerry is not the person for you.The issue that truly soured my experience was his complete lack of transparency when it came to the cost of his services. During our initial meeting, he provided a quote and assured me that it covered the cost of filing my taxes. We agreed on this amount, and I promptly paid it.Fast forward two months when I returned to receive my completed tax filing. To my shock, Jerry informed me that my tax situation was more complex than initially anticipated and that he needed an additional $500. I am a small business owner, $500 is no small deal during this economic climate. This increase in cost was never communicated to me, and had I known about it in advance, I would have never hired him in the first place.When I questioned Jerry about the sudden and unexplained price hike, his response was nothing short of infuriating. He callously stated, "Every accounting is like this, no one knows how much you have to pay in the beginning." I reached out to five other accounting firms after this incident, and all of them denied such unethical practices.To make matters worse, since I declined his dubious offer and chose not to proceed with his filing service, Jerry's firm has been harassing me relentlessly through calls, text messages, and emails. I am currently in the process of taking legal action against his firm to resolve this issue.My advice to anyone considering Jerry as their CPA is simple: do your research, ask for clear, upfront quotes, and proceed with extreme caution. I hope sharing this review will help others avoid the same mistake I made.
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October 2023 by Shelly C.
If I could give less than one star, I would. My experience with Jerry has been nothing short of a financial nightmare, and I want to share my cautionary tale to help others avoid a similar ordeal. Like many other one-star reviewers, I implore you to think twice before considering Jerry as your accountant, especially if you run a small business. I made the mistake of hiring him in a moment of urgency, and it's a decision I deeply regret. First things first, communication with Jerry is an issue. He primarily caters to a Korean clientele, and this becomes evident when trying to discuss tax matters in English. If you're seeking an accountant who can break down the intricacies of taxation step-by-step in a clear and understandable manner, Jerry is not the person for you. The issue that truly soured my experience was his complete lack of transparency when it came to the cost of his services. During our initial meeting, he provided a quote and assured me that it covered the cost of filing my taxes. We agreed on this amount, and I promptly paid it. Fast forward two months when I returned to receive my completed tax filing. To my shock, Jerry informed me that my tax situation was more complex than initially anticipated and that he needed an additional $500. I am a small business owner, $500 is no small deal. This increase in cost was never communicated to me, and had I known about it in advance, I would have never hired him in the first place. When I questioned Jerry about the sudden and unexplained price hike, his response was nothing short of infuriating. He callously stated, "Every accounting firm is like this, no one knows how much you have to pay in the beginning." I reached out to five other accounting firms after this incident, and all of them denied such unethical practices. To make matters worse, since I declined his dubious offer and chose not to proceed with his filing service, Jerry's firm has been harassing me relentlessly through calls, text messages, and emails. I am currently in the process of taking legal action against his firm to resolve this issue. My advice to anyone considering Jerry as their CPA is simple: do your research, ask for clear, upfront quotes, and proceed with extreme caution. I hope sharing this review with other small business owners will help others avoid the same mistake I made.
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May 2023 by Eddie S.
Jerry has been a blessing for all things taxes related! Him & his team always go above & beyond to make sure that my returns are optimized. Not only that, I had to deal with crypto losses along with problems from the CA Labor Board & Jerry handled that process at no extra charge. Highly recommend Jerry for your next tax return! You won't regret it. Thank you for all that you do Jerry.
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April 2023 by Mustafa A.
Very smart, very fast, nice and cool guy. Respectful and kind. Would recomend everyone to go there
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March 2023 by S H.
This is my go-to place for all my tax needs. Mr. Sung is very helpful and always provided very accurate and quick service. He is also very knowledgeable and was able to answer all my questions!
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January 2023 by Diamond Ho
Jerry is a horrible CPA, save yourself from repeating the same mistake.I was referred to Jerry by a friend; he promised he would be able to file our taxes within a week (before the deadline), and after we paid him our fee, he disappeared. There were days where we tried to reach him via email, but only in return of absolute silence.He ended up filing an extension for us, which was fine, and gave us the estimate of tax return of 50k. 6 months later we got a letter from IRS that our tax return was indeed 12k, and when we tried to reach Jerry, again, radio silence. After 3 email attempts, and a legal lawsuit threat, he finally got back to us and said it was indeed his mistake, that he forgot to take the NY city tax under account.Since the beginning we asked Jerry if he knew about NY state tax law, he said he did. And somehow he made the crucial mistake of giving us a 38k difference tax return estimate.Working with Jerry was ABSOLUTE NIGHTMARE. He is non-communicative, unprofessional and clearly did not know anything about tax laws. Do not work with him, he is an absolute nightmare.
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January 2023 by Diamond H.
Jerry is a horrible CPA, save yourself from repeating the same mistake. I was referred to Jerry by a friend; he promised he would be able to file our taxes within a week (before the deadline), and after we paid him our fee, he disappeared. There were days where we tried to reach him via email, but only in return of absolute silence. He ended up filing an extension for us, which was fine, and gave us the estimate of tax return of 50k. 6 months later we got a letter from IRS that our tax return was indeed 12k, and when we tried to reach Jerry, again, radio silence. After 3 email attempts, and a legal lawsuit threat, he finally got back to us and said it was indeed his mistake, that he forgot to take the NY city tax under account. Since the beginning we asked Jerry if he knew about NY state tax law, he said he did. And somehow he made the crucial mistake of giving us a 38k difference tax return estimate. Working with Jerry was ABSOLUTE NIGHTMARE. He is non-communicative, unprofessional and clearly did not know anything about tax laws. Do not work with him, he is an absolute nightmare.
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September 2022 by Young-Woon B.
Jerry was very helpful and kind. I also like that his staffs are very friendly to all customers. I have used his tax-report services for several years.
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April 2022 by Persian P.
Jerry Sung is The Best & Most Honest Reliable Tax Guy There Is !!! Been going to him for years me & my family & will not change with anybody else . Recommend everybody to go he has the best knowledge & the most experience 35 years doing this
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April 2022 by J B.
Loved the service from Mr. Sung. He did a great job and did it fast. Staff here are super nice and it's super clean. Was my first time here and will continue to go!
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April 2022 by Yajaira A.
I needed to file my taxes and I was recommended here by a friend. Staff was very friendly everyone was polite the place was clean lots of parking near. I had the pleasure to have my taxes done by Mr. Sung was a good experience he was very helpful I'm very happy with the outcome 10/10 recommended
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April 2022 by Kurt S.
This was my first time filing here and the customer service was great. Receptionist was attentive and scanned my documents while I waited. Would definitely recommend!
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April 2022 by Irene M.
This was my first time filing with a CPA, and Jerry walked my husband and I through it all. Great service; thank you! You know the saying, "there's nothing sure in life except death and taxes"? Sung can save you from both.
