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April 2024 by Neill M.
I appreciate walking through the various set designs to get a sense of how the furniture looks and feels in the context of a home. The cafeteria is also really convenient and the food is quite decent.
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February 2024 by Terry Lou (TL)
This shop is really low on staff. Got a deep cut in my finger because of a broken ceramic pot on their shelf and could not stop bleeding for 10 minutes. Nobody helped, and I had to walk through half of the store to finally find an associate, who only got me a bandaid and a sanitizing wipe on my request. Imagine dozens of kids having their fun time in the shop during weekends, hazard is everything and don't expect timely first aid or support from their staff. Food in their food court is also meh... Palo Alto shop is definitely better.
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February 2024 by Andria Maxine
I usually love coming here, but whoever this girl is that is releiving the normal cashier at the food court is RUDE. Didn't accept cash... thankfully, my mom had her CC to pay, or we would have been out of luck. I don't like paying with a CC, especially for $13.00. Anyway... she admitted b knowing how to take cash but couldn't since she only relieved the usual cashier. Regsrdless, she was rude in her tone. Unacceptable, do not inconvenience your customers and stop hiring rude people.
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February 2024 by Angelo Marco C
IKEA DOES NOT HONOR THEIR WARRANTIES!!!Bought a fridge in 6/2022, in Dec 2023 filed a claim. The glass shelf shattered. They said it was covered since unit has a 5 yr Warranty. They said the part was out of stock, although the same fridge is STILL sold in their stores! They never got back to me, never sent an email of my claim. Called back many times, spoke to many Reps, same result. They refuse to let me talk to a manager. Three months later still no response or resolution. DO NOT BUY APPLIANCES FROM IKEA!!!! THEY DON"T HONOR THEIR WARRANTIES!
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February 2024 by Sherry Mateo
Found a chair I would love to have. So much cool furniture and great storage ideas. Love wandering through IKEA!
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February 2024 by Elmousafir
IKEA promises
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February 2024 by Rimuru T
All of the sinks in the men's bathroom do not work. So if you have dirty hands after doing your business, guess what? Deal with it. Because at Ikea, dirty is your responsibility, not theirs. Absolutely disgusting that they don't have working sinks.
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February 2024 by David Royer
My wife wanted a small "Billy" shelf in her new sewing room. Due to the layout, I suggested two tall ones (who doesn't need more space?). I do not have a pickup, so we had them delivered. The delivery was perfect. Now, I had to build them. I read the instructions, and they actually worked! The first one took about an hour. The second one went really fast, as I now knew how to do it. Next, we purchased a "Skadis" peg board, and reading the instructions (pictures so a man could do it), selecting tools and hanging it took about 30 minutes.I told her, "More and more, I love IKEA." She replied, "EVERYBODY loves IKEA."Seriously, men hate buying something, having to read instructions, and then learning that whoever wrote those instructions did not use them to build it! Not at IKEA!
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February 2024 by Carol Ferguson
Ordered on line. Then they give you an appt. to pick you items up. Everything was ready when I got there. The women behind the counter was very nice.
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February 2024 by Shannon Held-Beardsley
It's IKEA. We couldn't figure out how to get out.
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February 2024 by Gautam Kanwar
Very very good. Had the veggie meatballs and cookies and high quality furniture. I got a cool hat.
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February 2024 by Shawn Oisin Freeman
Absolutely the worst. The store sold us the wrong products after not being able to ship them to me and canceling my order to a system that I bought all together. A month later I still sit here with a half furnished cabinet system.
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February 2024 by Brian Hamada
Paula provided above and beyond service! Helped me get the last seat cushion from the display and brought out the ladder to grab it. It was also near closing time, really appreciated it.
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February 2024 by daf 201
Oxygen not included
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February 2024 by Paula Huckaby
The best swissesh meatballs
