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“Helpful & friendly staff and not a bad place to hang out tbh despite the slightly dystopian undertones
I wandered in close to closing time and they still managed to book a last-minute appointment to help me with the issue I was having with my airpods.”
“Came in because I dropped my laptop a few months ago and couldn't get the screen to stay on for more than a few minutes. Met Kimberly Miller at ABM and the screen just stayed on for like an hour! She had the magic touch and called her my "guardian Angel" she was so nice, calm and patient. She was able to extract all my data/photos onto a flash drive. Thank you, Kimberly for being so kind, patient, and such a good heart. Highly recommend ABM. *so sorry, here name is Kiyomi Miller. Thank you!!!!”
9:30AM - 5PM
997 Jackson St, Oakland
Computers
“Had to get my MacBook Pro in for service and I typically deal with only one person but it would require shipping out of state and adding those charges to the repair I went to YY and my needs were completely exceeded with fast and solid service - no "add ons" and a working MacBook in under 24 hours. I felt the pricing was below what others would've charged for the same service - which was a complete hard drive failure/replacement with an OS reloaded under $3 bills. YY also did a comp upgrade from 512 to 1TB so that is an added great thing as well! Support local business and if you have MacBook issues this is the spot for The SF Bay Area -without any doubt!”
“Was looking for a USB HDMI adapter, called ahead to ask if they had it. They confirmed. When I arrived and asked about the part, they led me right to it. Price was reasonable, store was clean and organized, great customer service. So glad I didn't have to go to Best Buy, happy to support the local biz!”
11AM - 6PM
339 14th St, Oakland
Computers
“Quick and efficient! Came here for a cracked iPhone screen and it only took 40 minutes. Would definitely come back for any other electronic repairs. Pricing was pretty good for their services.”
“Been a client for years and love the service. The attention to details is what makes Qualitas so good! All of my usb drive orders have been correct and shipped on time.”
“Hosent business - always can offer quick advice before charging you to for assessment, then provides fair price for services. I had a disappearing Bluetooth on my laptop and he reset the motherboard with no fuss”
“These people are helpful; they like to give advice; they’re not self important or arrogant. They clearly know a lot about Mac products. you don’t need appointment unless you really do. They’re not in business to sell you and sell you. You’re in business to give you good advice and help you out with your Mac, MacBook Pro, software or hardware. Great guys great job good prices.”
“My Asus ROG G703i laptop had a busted DC jack and will no longer power up nor hold a charge. I dropped by GCS and they confidently said that they could repair it. Well, guess what? GCS finally fixed my laptop and now the laptop is up and running! Thanks, GCS! Much obliged!”
“tech exchange is truly a community lifeline for those who need access to technology to end the digital divide. they are honest and hard working and focused on providing the students of oakland and people to empower the community for greater tech accessibility. thank you for you vision and purpose of tech opportunity for oaklanders!!!!”
“Could not have been happier with this repair. It was a bit odd not to ever have personal contact with these folks, but they obviously know what they are doing, have good email communication, and repaired my Epson 3880 printer quickly and successfully. I would definitely use them again.”
“Another visit to the Best Buy store on Harrison Street, this time in search of a shredder to replace one that had passed hopefully to a better place after it's over 20 years with me. Wonderfully helpful person led me to them and explained the difference btwn the lower cost model and the higher cost model. First time ever that I learned about how long one could use a shredder at one time. Explained other features. Wish I had written down his name, but I also must emphasize that everyone in the store - from security guard to people on the floor helping customers, to check out personnel and even security guards are very helpful, very welcoming, and I can only compare them to the service at Nordstroms in their glory days Selection of goods is good, value excellent. It is a joy and pleasure to shop here, as everyone gives outstanding customer service. Thank you!”
“Beautiful store. Big huge glass doors open, amazing setup. However I walked in and there was no one to help me. I was there for almost 4 mins before someone walked up. The security guard smirked - just standing there and we counted only 4 apple shirts on the first floor. insane. However - someone did show up and they were great. Helped best they could - this is still a lingering issue from the first apple experience in Dallas that is still not resolved. #employeescreweditup”
10AM - 8PM
3700 Mandela Pkwy, Oakland
Computers
“Eric was very helpful in the magnolia department. Took his time and demonstrated the McIntosh Ma252 to me. Eric was very patient and I complete my purchase on the 2nd trip.”
“Great Service from Keion!
I recently visited the Apple Store, and Keion provided exceptional service. He was knowledgeable, friendly, and truly took the time to understand what I needed in a new MacBook. Based on my needs, he recommended the right MacBook, and I couldn’t be happier with the choice! Keion made the buying process easy and enjoyable. If you’re looking for expert advice and a smooth shopping experience, I highly recommend asking for Keion.”
“This Best Buy has a nice atmosphere, easy parking, and great doors. I bought a Mac Mini here. Initially, I had to look around for help, but once I found a staff, they were efficient and helpful.”
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“Never had a bad experience at this location. The Manager Jeff is a great guy always on the floor making sure all customers are greeted and taken care of. The cashier Reem was very knowledgeable helped me save a few bucks. Their bathroom was also very clean
Thank you!”