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March 2024 by Not a happy cudtomer
Not helpful and rude. Acted like every question was a huge invasion of her time.
Elmira deserves better !
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October 2023 by Alma B.
Worst service ever! The window clerk (#24) is rude and disrespectful toward the customers. I've noticed her stinky attitude each time I visit this branch. She gives the impression she does not want to work at all! She is not only rude, but lazy and inefficient. She ought to be fired on the spot!!
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September 2023 by Martha Tice
Clerk 24 was VERY rude to me. I will NEVER go there again!!
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September 2023 by Raymond Robinson
Excellent customer service!!!! Give respect and get it.
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August 2023 by J P (Legend)
Did I do something wrong to get poor customer service ??
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April 2023 by B well
I sure miss Nadine! The new lady is very rude and angry. She looks at you with such hatred and is condensending when you ask her a question. What a shame to have a person like this in a small friendly town.
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October 2022 by Shelli Vasquez
Nadine was a wonderful PM to work with!! I was honored to be her PMR & miss our visits!! Congrats on her retirement!! ♥️♥️♥️
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September 2022 by New Beginnings
Very patient & understandingQuiet but helpful with my troubles
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August 2022 by Brenda C.
new person is rude and not at all friendly. office hours are a hit and miss and at 9:20 am it was still not opened so I went to the other PO and was greeted with a smile and helpful staff. use to be the best post office in solano county but now the worse.
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August 2022 by michael pustov
What a tragic change!People, Be warned!Our favorite post office clerk has retired. Her replacement is an angry, hostile, confrontational and extremely rude 30 year old African American woman.Don't ask her any questions, for you will get insulted and kicked out of "her" postoffice.God help us all.Please give this woman a promotion to another postoffice somewhere far far away!
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August 2022 by Fraim Leon Guerrero
African American lady at the counter had horrible service and a bad attitude. Went to help my grandparents send boxes home and was greeted with sarcasm and distasteful remarks. Counsel her
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June 2022 by Frances G.
Wow, wth happened? Extremely unfriendly/unhappy, new employee. No hello, have a nice day, etc. Walk in and hear, "What do you need?" Sad. Damn, I miss Nadine....
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May 2022 by Joe S.
Worst branch visit ever. Lady complained I brought mail to send out, go figure. "I'm one person, go to a bigger branch" Super disrespectful and rude. Never going there again.
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May 2022 by Scott J.
Now that I have read the reviews of this post office I know that I am not alone or overly sensitive. I too went to this office because of past experience , less wait and the elderly lady that use to work there was always pleasant and respectful . My visit there this morning was anything but pleasant . I met the new women there and after greeting her with a friendly "Hi how are you " which was met with no response. I had a package to send out, she weighed it and then mumbled something and pointed at a screen for me to look at . When I had some questions she became agitated and again , just pointed at the screen and mumbled something I was unable to understand . At this point I realized this women was not going to offer any assistance and was just plain rude and annoyed . I informed her I would just take my package and go elsewhere . Then I asked for her name and told her I would file a complaint . She refused to give me her name. Talk about a lack of civility this women is a prime example . Will not go there again till she is gone. What a shame this nice little post office has such an incredibly rude person working there .
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February 2022 by Bill F.
This place was a well kept secret and had a very friendly lady running the office. Always polite and helpful, was never busy compared to the large branch in Vacaville. The Elmira branch has recently has an African American woman running the office. My complaint is the few times I've been there recently she has been extremely rude, condescending and full of attitude. Seems I was disturbing her and she had no time for my business. Simply dropped off a prepaid package, she took it and walked away....I asked if I can get a receipt and she rudely answered "you need to axe for one!" She printed the receipt and tossed it at me. I'm done with this branch and un-needed attitudes, will look forward to this place closing down if they don't get friendlier help very soon.
