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May 2019
Stood waiting to make a deposit. No one at front. Asked somoone sitting at a desk if there was anyone working. She said that they were on break. She finally came up front to help customers.
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April 2019
Ive had a bank with umpqua for about 10 years now and have always found the staff to be friendly and helpful. When ever I go in there are no long lines to wait in like BOA and I get in and out quickly. Thats all I need in a bank so I highly reccomend Umpqua bank.
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February 2018
Very Friendly staff! Great place to bank if you have kids (nice play area with clean toys). I usually bank in the morning and the longest wait time I've had was about 3 mins. Love how they have fresh hot coffee and current newspapers. Have been with them for years and never had a bad experience.