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July 2024 by Robert Miller
My new go-to store for alcohol. So well organized. All the workers are friendly, knowledgeable, and happy to help. Even the website is great--functional, accurate, and keyed perfectly to the store.
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July 2024 by Gurinder Singh
It's of variety about anything you want and very kind staff and very quick curbside service.
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July 2024 by Amya Snow
I am very disappointed in my experience at this establishment. I came in looking for a specific item that I haven't found in an other store in Elk Grove. My sister was with me who is 19 and walked in with me but as soon as I saw the sign that she couldn't be in there I had her leave because I was buying the drinks for me and not her. I got up to the register and the boy "Julian" said he wouldn't sell to me because I came in with someone under age I explained to him that she just got off work and we where on our way home and he said he still wouldn't sell as it was there "policy". I left and took her home and came back I asked can I get those drinks you set aside and he said I would have to come back tomorrow with someone over the age of 30. Excuse me last I checked I could buy alcohol at 21. He still refused me and I said so if I call my mom and she comes in here with me I can buy it and he said yes I said ok yall really don't wanna deal with my mom but ok. The cashier"Julian" starts yelling at me as I am walking out and aggressively charges me saying" if you come back I won't serve you I am refusing service". I am a person with high anxiety and I felt very attacked and unsettled by his aggressive manor. I hope this establishment takes into consideration who they have employed and how negatively this one employee can affect their entire business and how they treat customers. I went out to my truck and sat there alone trying to calm my anxiety and called the customer service line and I got placed on hold so I walked in the store to talk to a manager I asked the gentleman at the front if he was a manager he said yes my name is Grant, he was kind and calmly explained everything and apologized but during this time the cashier Julian kept interjecting saying "I'm the supervisor" when I asked for a manager which I thought was very unprofessional. The manager definitely tried his best to rectify the situation but I will not be shopping at this store again as the cashier "Julian" made me feel very targeted as a single female shopping alone.
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July 2024 by onlyfor2dd
Great selection!!!
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June 2024 by Paulina Valadez
Jen was super rude ?? and I felt she was being racist
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June 2024 by V K
I am writing to express my interest in seeing Beatbox Red, White & Blue available at our local Total Wine & More store.
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June 2024 by Neysa Mcloughlim
Plenty of sales person on the floor.
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June 2024 by Ieshhh Will
Let’s Say This, This Location Is Awesome!!!
(But, You have to keep it awesome)
THIS LOCATION PRICES HIGHER THAN HENDERSON LOCATION. ALSO, DOESNT DO COMPETITIVE PRICING AS PROMISED! I HAVE 3 RECEIPTS CHARGED HIGHER FOR MERCHANDISE THAN DOTTY’S GAMING & SPIRIT!!!! DOTTY’S 24/7 CAN BE CALLED AT ANYTIME. MANAGEMENT GAVE ME LAST CALL OFF $2 AND THE PURCHASE WAS STILL HIGHER THAN DOTTY’S!!! The JOB isn’t hard. Management pathetic! Always follow up on customers price finding and mark your store down or do the work and give the customers the competition price. SIMPLE!!!!!!!!
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June 2024 by Michael W.
Suppose I'm looking for any alcohol-related products in Elk Grove. Total Wine & More is where I know I'll get what I want. They have many wines, liquors, beers, and almost anything with alcohol in stock. The store is very easy to navigate through all the different types of items. The salespeople there are also very knowledgeable and friendly.
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May 2024 by Shabon Hankerson
People that work there are awesome ??
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May 2024 by K Z
Everything you need to make any cocktail you will find here. Staff is always helpful and happy to make suggestions
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May 2024 by David Casal
This is my favorite Total Wine & More store. It is not the closest to my home but I don't mind. I know I will receive exceptional customer service when visiting this store. The staff is friendly, helpful, and they all smile (underrated skill these days). However there is one associate who stood out from the rest. She works the tequila department (stocking and ordering). She gave me her business card but I lost it :(. She spotted me over viewing their tequila selection and she approached me to say they are expecting to receive Fortaleza the following day. I was surprised as only true enthusiast will know about Fortaleza so right away I knew I can feel comfortable talking to her. The following day I arrived right after opening, walked into the store and right away saw her stocking the shelf. I approached and discretely asked "did it arrive" and she knew what I was referring to and walked me over to the shelf with Fortaleza! Amazing.
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May 2024 by Kristina Pettway
Well stocked for all adult beverages
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May 2024 by Sheila Jones
Friendly and helpful people!! Great prices, a little ways from my home
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April 2024 by Chef Mimi
Hands down best total wine. Thursday- Saturday you can enjoy spirits or wine tasting. There is a huge amount of options including several black owned brands. The store is clean, organized and the staff are friendly.
