-
January 2024 by Yulet L.
There is a laundry Matt next door I thought it would be a good idea to go get laundry detergent and softener at smart and final so I did! As I went to purchase the i teams I was excited to see I was able to get cash back so I pushed the button asked to get $30 back The cashier was so rude said to me "next time you need to ask because I don't have cash for you and that's going to mess up my register and it to early for us to give money out" My response was why would I need to ask you? It's your responsibility to have the register ready. No I don't need to ask. And the cashier began to say no ask now I have to give you $5 dollar bills only. (Which I didn't mind at all) as she handed it to me she said now go! Overall that's so disappointing and disrespectful! I don't care if people are miserable working there but that gives the. No right to be rude towards others.
-
January 2024 by Michael W.
I remember Smart & Final was usually focused on business customers many years ago. But they're mixed with regular household and business customers purchasing at their store now.The Smart & Final Extra! in Elk Grove is pretty big in size. It is about the same size as most larger supermarkets such as Safeway, Raley’s, etc.I don't see a lot of wholesale size packing meats or other items in the store anymore. Most of the meats, vegetables, snacks, dairy products and drinks are packaged for retail size.The store looks very new and clean. The checkout counters are fast, and the cashiers are polite. Shopping is enjoyable here.The parking lot is very big with enough parking available even during peak hours. The area is very safe.
-
January 2024 by Matin Nayib
Very convenient to have this store close by my house! Employees are all nice
-
December 2023 by Kristen H.
Not a fan really. They have a bunch of off-label stuff and store brand things that aren't cheaper than if you bought it from elsewhere. Their stock is low often also and not too great a selection. Employees are fine I suppose and parking is easy enough. But there's no real reason to shop here. It's not terrible if you have no other option for food. But not good for deals, or selection, or anything grocery stores really offer...
-
December 2023 by Ricardo P.
Great veggies and fruits ! Fresh foods! I shop here all the time my go to store ! People are friendly , great parking and overall great prices .
-
November 2023 by Showing Elegance
Baked Chicken Always Good and Fresh...Very Tasty! You..Will..Not..Be.. Disappointed
-
November 2023 by Tim Mullins
I need to buy the cleaner Fantastic. Smart & Final always has it. Quality products under their own First Street brands are also good buys.
-
November 2023 by Michele Obrien
Always clean and well stocked. And the workers are friendly.
-
November 2023 by Vatsal R.
Always a shortage of items. Flyer highlights were always empty. Warehouse guy is an unapologetic asshole. Stupid customer relations below leaving auto reply messages but not doing anything useful to improve the service quality.
-
October 2023 by Carrie Nasca
W SMART AND FINAL because they got the good ramen I yelled W SMART AND FINAL
-
October 2023 by John Alford
The store is clean and the prices are reasonable
-
September 2023 by Michael Norman
I was attempting to report some carts in our neighborhood (Elk Grove) initially spoke with a Michelle, transferred, disconnected and then disconnected 2 more times,,,,,,,,,,,really?! Sorry, I’m sure it wasn’t her (their) problem!
-
July 2023 by Wayne M.
So I go into the grocery store this evening to buy something simple and get in line. As I stand in line I notice people are trying to sign on to their phone to find new coupons that they eventually could not find. Then questioned the price and told the clerk that there was a different price in the back, Which they require hydrogen twice and they still argue about it. I went to the next line same situation a lady couldn't find a coupons on her phone. So I went to the quick service line 15 out of the less. The clerk was efficient till the end when her and the person in front of me who's already checked out and paid decided to discuss what she bought and why she bought so much ruffage. Was for her rabbits so they started talking about rabbits all I stood there, She could tell I was irritated but never apologized or asked how my day was took my money never said thank you. Very poor customer service.
-
June 2023 by Shelby G.
My visit was brief with a specific list: TP, paper towels, and coffee creamer. I'll have to go back for regular shopping, grocery needs. No real interaction with staff members, not much communication even at register. Acceptable customer service. Store reminds me of an older Safeway, style and set up. Lots of items, produce looks good. I'll be back to investigate later and likely update my review.
-
May 2023 by Robert Dukes
Good store, cashier was happy and service with a smile. Makes it nice with the high price of items today. I think Smart and Final has better prices though