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“Michelle was so friendly and patient with us. We were dropping off a chair for a family member that rents a space here and we were having difficulty getting into the main gate. Michelle helped us figure out the issue and remained sweet as I was getting frazzled about the situation. Thanks to her understanding and patience, she was able to help us solve the issue and get into the storage area! Thanks again Michelle!! I would highly recommend renting storage here.”
“Always great experience. Friendly, works with you just a great employee to have. Summer the manager was gone to another facility for abit. Glad she is back at the Elk Grove store. The facility always clean and the manager Summer plus the employees that have worked with her have always been professional. Just good people”
“James Arthur at the Elk Grove location off Dino St was very helpful in assisting me with my storage needs. I recommend him for any questions or concerns. Exceptional customer service and hope to be a long term customer.”
“Excellent Customer Service.
Christy was a gem, joy , pleasure to talk to.
The way she handled herself with professionalism is unmatched.
She answered all my questions.
She gave me extra information that I did not have.
She directed me on how to solve my issue.
And she went above and beyond her way to help me even further after.
In this day and age, it is rare To find someone helpful, let alone pleasant to talk to especially about a negative situation.
This note and praise that she’s getting is good but management give her a raise and some more money! LOL
Thank you so much Christy for all your help”
“We’re big fans of the business units at this site — and Gary is outstanding. He’s consistently attentive to our needs and delivers exceptional customer service every time. Thank you Gary and Sentry for all your support.”
“We chose IN Self Storage located on Waterman because of its location, very convenient close to home, its cleanliness, and offers competitive deals. Jaynie, the store onsite manager is very helpful. She’s very prompt to assist with any questions or concerns. I highly recommend this place to anyone looking for a reliable self storage. You will not be disappointed. Thank you Jaynie for helping us set up our account. You make it easy and simple ??”
“I have had a very positive experience with my storage unit at Sentry in Elk Grove. The manager, Erica, has always been helpful and has gone out of her way to enhance my experience. One time I dropped my lock off my truck when exiting the facility. She found it and called me. She is great. I was renting there for about eight years.”
“Been using Trojan storage for a few months now and very satisfied with their rates and customer service. The on-site manager, Desiree, made things so easy for me and she was very cool to interact with. I felt welcomed by her and plan to continue storing my belongings here!”
“EZ Storage in Elk Grove is one of the best storage, regardless of location, service, or cleanliness. The storage is next to Hwy-99, not far from the Sheldon exit on the west side of the freeway. Super easy to get in and out of the storage. They do not only have storage units. They have RVs and boat storage in this location too! However, no covered spaces for RVs or boats. The main storage building is two stories. The upper-level units are very reasonably priced if you don't have large items moving in and out all the time. You can get a decent price storage unit in this location. Save lots of money over a more extended period of time.”
“Small storage facility, clean and well kept grounds. Secured with a key pad for in and out. Simple and easy payments online. Edit: I actually got another storage unit here for my Son. I am really satisfied with this facility.”
“I looked online for storage units and this one was a reasonable price. Dustin, the owner, called me about the reservation and I was able to do a self guided tour of 2 available units. The process of selecting a unit was quick and easy! This is a great option and I highly recommend choosing them for storage. Easy cancellation process too!”
“Very helpful and caring people. They took the time to show me all my options even when I was asking about moving units. Couldn’t ask for more from them. Recommended them to everyone”
“Very helpful location and clean facility. Ken has great customer service!! Thank u so much! Always friendly and so helpful. The facilities are a good price as well!”
7AM - 7PM
10261 E Stockton Blvd, Elk Grove
Self Storage
“I had the best costumer service here!! I Wana say she said her name was Bri, she was SOOOOO polite and knew exactly what she was doing! Also the manager here was amazing.
These young lady's were phenomenal! This is the cleanest U-Haul I have ever been too, fast and friendly service. Thank you guys again!”
8AM - 3:30PM
9005 Elk Grove Florin Rd, Elk Grove
Self Storage
“From the day I first signed up, and every interaction since the staff were always kind, helpful and down to earth. The facility is clean and wide open. Definitely not cramped and tight like some storage spaces can be. The price was great for the size space I had, and even when I no longer needed the space, and called to close out my account a day before billing, they kindly reimbursed the auto-pay that was taken because there is a 30 day cancellation clause in their contract that I was unaware of. Obviously they didn't need to do that, and I doubt they want to make that a habit, but they were understanding enough of my situation and worked with me despite the responsibility being mine for that oversight. I highly recommend to anyone looking for a storage facility.”
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“Melissa was just as wonderful and helpful as she could be. We set up everything in just a day over the phone, & meeting her in person a day or two later was even more of a pleasure. Great experience all the way!!!”