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March 2024 by Sara B.
We were throwing our son a birthday party back in March 2020, right before COVID hit, and looked on Yelp for a bounce house rental place. Let me preface this by saying I was EXTREMELY hesitant to use Rebecca's Jolly Jumps based on all the bad reviews. However, call me crazy or a rebel, but the price was right and I decided to give them a shot. I called and spoke to a gentleman who answered the phone and told him about our upcoming event. I also told him about all the bad Yelp reviews about them being no-shows and pleaded with him that this was for my son's birthday party and that we couldn't risk them not showing up. He reassured me that wouldn't happen. I placed the order and paid $135 for their Mario Brothers bounce house. A deposit was required upfront and I paid the remaining balance the day of our event. You may be wondering why I would even chance going with a company like this who has such negative Yelp reviews, especially on my child's biggest day, and I honestly don't know why other than I wanted to try them out for myself and give an honest assessment. It was a big risk to take but part of being a Yelper is taking some of those big risks and experiencing things firsthand. Rebecca's Jolly Jumps showed up on time for the day of our big event. They set the bounce house up, as planned. The bounce house, as you can imagine, was a HUGE hit with my son and all his friends. And the bounce house was picked up without any issues at the end of our event. I know it can be risky trying out a place with such bad reviews. I took the risk and I'm glad things turned out as I had hoped them to turn out. The person I spoke to on the phone (I can't recall his name now) stayed true to his word.
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March 2024 by RandA S.
At least they showed up... to our formal event in sweats & fuzzy slippers. According to our event planner - who did not handle this aspect - they are known for this.
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February 2024 by Breanna Gutierrez
Great service thank you so much! Andrea made my experience so easy.
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February 2024 by Melissa Figueroa
Love the company, they have everything you need for events!
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February 2024 by Brandee Ruelas
I rented a jump house for my sons party. They delivered on time, set up quickly , and came back on time as planned. Best experience I have had with a jump house company.
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February 2024 by Violet
The new ownership is top tier in the whole Northern California area! Expect superb service, quality equipment and the most memorable events! Don’t forget to ask about the extras available to boost your experience! They have just about everything you could think of for entertainment events!
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February 2024 by Marissa Cruz
The best experience I’ve had so far ! I recommend them to anyone. Great prices and a good selection to choose from . New Owner was very friendly and very helpful 10/10 !
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February 2024 by Stefanie Cunningham
Great company, great owner, fast, dependable service! Great prices!
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February 2024 by Nicole Brooks
Great selection and awesome friendly staff!!!
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February 2024 by devin Blaze
awesome equipment, time efficient very very people friendly!
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February 2024 by Patty Crawford
Staff was friendly and very helpfull
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February 2024 by Joseph Corey
love the ideas that the new boss has been coming up with, way better than before.
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February 2024 by Tammy Gouthro
I called Rebecca‘s Jolly Jumps for a last-minute rental. Andrea was easy to work with and very knowledgeable and helpful in helping me select the right bounce house for not only our yard but the wide age range of kids attending the party. Rebecca’s Jolly Jumps comes highly recommended. I have found my new go to bounce house company. Again Thank You for saving my son‘s birthday party. it was a big hit.
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February 2024 by W Hollis
Hired them for a few services for an event and one of the entertainers Stilt walker did not show up and when I called they said the owner is out of town and would call me back…. Guess what no call so no worries I was gonna hire them again and bring up the issue at that time well the time has come and now the same sounding person I booked with last year says oh we changed ownership and it’s all new people now sorry we can’t honor you a refund ? how convenient buyer beware!!! You’ve been warned
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November 2023 by Jackie W.
THEY NEVER SHOWED UP to our huge event, which had been paid in full. It didn't seem like they cared that our event had a huge hole (space where they were supposed to set up) and we had no photos (photo booth rental). They didn't answer my calls on the day but answered another family members call from a different number. Saying that they could "possibly" send a character out to make up for it (already an hour and a half after the event had started). A character to an 80th Surprise Birthday party. Seriously!! They didn't have the decency to call me back directly until I emailed them stating how unprofessional and rude they were. They did refund my money a few days later. I'd give them zero stars if I could.
