PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online. It caters to a wide variety of pets including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and choose to pick up their items at local stores within two hours. Many store locations provide additional services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption opportunities. Reviews highlight a positive shopping experience at PetSmart. Customers appreciate the friendly and helpful staff, with examples of employees going above and beyond, such as assisting with prescriptions and allowing late-night entry to help out. The store offers a large assortment of products, especially for fish and other pets, which many customers love. Some mention the store's prices being high, but overall, the selection and service are highly valued. PetSmart also hosts special events like Santa photos for pets, which are well-organized with measures to keep pets comfortable and safe. Customers enjoy the personalized experience and quick delivery of photo packages. Overall, PetSmart is seen as a friendly and accommodating place for pet supplies, services, and pet-related activities.
It's a PetSmart, other than that really friendly staff.
May 2024
Clean and kind, helpful staff. I am a bit worried about their betta fish though. The first time I came in was January of 2024. Less than 2 months later I come back and they're either dying or already dead.
May 2024
Great place to buy cat litter. Excellent customer service
