Pet's Place Salon

Most Recent Comments

• July 2024 by Lisa Morris
  From the moment I called to ask questions about bringing my boy here, Morgan was so friendly, knowledgeable and personable & I knew after talking to her that we found our new groomer. She happened to have a cancellation the following day so I brought him in and she greeted us and made us both feel welcome. She observed my overgrown golden-doodle and told us exactly what she needed to do which included shaving his ears as he still has puppy fur along with growing adult fur and it was matted along with the top of his head. She put him on the table and got acquainted with him while I was filling out the paperwork and got to observe before leaving. We have gone to 2 other groomers and did not feel like they listened to what we wanted or our concerns like she did. She even gave us suggestions about his teeth and ears. The rates are very reasonable and I’m very happy I googled this place and called and didn’t go off the reviews as they are outdated and they didn’t have Morgan as their groomer. Thank you for going above and beyond. See you in 4 weeks! ?
• July 2024 by Ileana Oseguera
  We love Pet’s Place salon, we have brought our baby Oli here for years. They are always very professional, friendly and do a great job with his grooming.
• July 2024 by Jimenez Kids
  We have been coming here since day one. Our girl is a mixed breed so her fur is different. The groomer explains everything to us. Making sure we are on the same page. They always go the extra mile for Nubé. She loves coming here. We are so happy to be their clients.
  
  The before picture was the night before her grooming. Look at that smile on her face after her spa day.
• February 2024 by Victoria T.
  I took my puppy for his first grooming service at a Petco and did not like the outcome. It didn't seem like they did much and he didn't look pretty after! I decided to try Pet's Place Salon since I know people who take their dogs here. I called to make an appointment and was scheduled for 1/26 but was called a week before the appointment with the salon saying the groomer is out sick and we will need to reschedule. We rescheduled to February. I was called the day before the appointment and was told I'd have to reschedule again since the groomer is still sick. I was a bit frustrated since this would be the second time rescheduling and I asked if anyone else can groom my dog. They said the other groomer is pretty booked so I told them I'd like to fully cancel and not reschedule at all. Five minutes later, they called again and offered to squeeze me in on the day we were scheduled for but a bit later in the day. I thanked them for doing so and expressed my appreciation. They reminded that proof of vaccination for rabies and bordetella (kennel cough) is needed. I showed up with the vaccination records and I'm glad this is something they verify with their customers. They asked what kind of cut I wanted. I told them whatever looks best in their professional opinion and I wanted his face more neat since hair was covering his eyes. They took notes of what kind of cut/style would happen. They told me it would be about 2-3 hours. I didn't receive a call until 4 hours later that he was ready and was informed they take debit and cash only. When picking up my dog, I loved his haircut and the groomers did a really good job! I was able to schedule another appointment upon pick up.
• January 2024 by Robert W.
  We've taken our dog here twice so far. Both times he was absolutely terrified. Not sure what is going on here but our dog, who is usually very sweet and friendly, left both times like he had been mistreated.
• January 2024 by Linda
  Before taking my 4 months old Shichon in for her first grooming, I called around several groomers and each time I would ask if they know how to cut teddy bear face. I chose this place because they said they can do teddy bear cut and because of the reviews. On the day of the appointment, I showed the groomer a picture of how I want her cut to look like and repeatedly said please keep her teddy bear face and just even out the hair on her body. The groomer reassured me that she knows what I’m asking for. When I picked her up, I couldn’t recognize her. She looks nothing like what I asked. Her face was thin and narrow and the hair on top of her head was chopped off. Look at the before and after. It’s nothing close to what I asked. Horrible. I will never go back there again.
• September 2023 by Maria B.
  I took my 3 dogs there and they loved his groomer, Enrique. Fast, easy to make an appointment and great prices! They smelled great too! 2 of them are very sensitive and they get too stressed somewhere else. I highly recommended this pet grooming salon.
• September 2023 by Jorge G.
  Came here to get my 2 dogs haircut! Enrique took his time and did the best haircut I've ever seen on my 2 mini schnauzers yet. It's hard to find someone that is that precise to my liking! If you are picky with your dogs hairstyles, I definitely recommend coming here. I'll be back thanks Enrique!
• July 2023 by Kim C.
  Excellent service been coming here for years my dog kilo loves it here and they always give him treats and give him the cutest ties and scarfs after every grooming ! The owner and the staff are extremely nice and treat us like family ! I'd never take my dogs anywhere else I even drive 25 mins and book months ahead because I went thru several groomers before finding the perfect salon for my pups . I'd most definitely recommend booking with pets place salon no matter the size of your dogs or breeds they will never leave you without being 100% satisfied with their services . Thanks pets place salon especially the owner enrique for always taking care of my dogs as if they were your own keep up the phenomenal service!!
• April 2023 by Parker J.
  If I could give a lower score I would! We took our Australian labradoodle here for years since he was a puppy, we did this in hopes he would be more comfortable with the groomers instead of skittish. It takes time for him to get used to something so we always took him to the groomers more frequently than we would normally do it. We stopped getting because he came home one day acting really strange that whole day into the evening. I went to give my doodle a hug and he started yelping, there was a hole in his chest and it was leaking I must've reopened a wound. We been suspicious of the groomer and were sure it was their fault we decided to never take him there again. Few months ago by probably around 6-9 months range I believe. My mom receives a call one morning and it's a young lady on the other line who apparently used to work at Pet's Place Salon and worked with our dog. This was surprising because so much time went by and we were wondering why the call. This young lady went on to explain to my mom how her and her mother worked there together and were recently let go for whatever reason. I don't remember if she disclosed it. But they were both no longer working there she continued, she then illuminated the nature of her call by saying she witnessed the owner of the salon abuse dogs and one of them was ours. My dog was a puppy and was a regular there until he was 3 mind you. She didn't work there all 3 years I think she was there for a year and a half or something like that. But enough to catch on. She said how our dog was well behaved for the best of his ability, one of his last visits he nip her mom but said prior to that the owner squirted water up his nose causing him to not breathe and freaked out possibly. Duh. My mom was livid as I'm but sure kudos to this young lady for speaking out I guess. She's young so hopefully she will learn but they didn't say anything when they worked there but say something when they get fired? Our dogs suffering which we try so hard to never show him abuse, wellbeing was not being thought about that whole time! Only when you felt slighted did you say something. If they still worked there we would've never known. It was very emotional experience for our family. Our dog doesn't talk he barks and sniffs. He can't defend or speak up for himself. The authorities couldn't do anything because it was a he said she said situation. Whatever. But I'm writing this so all dog owners can know the uncensored raw truth. This place abuses dogs and if anyone has concerns I will be making another review asap with receipts but please feel free to contact me on instagram @thereal916prince
• April 2023 by Irene W.
  We have been taking our dog, Mickey, to Enrique for years! We love that they are always friendly, do a wonderful job, and are fast! When I started my small business I reached out to them and they were very supportive. My product, Mickey Spritzy's Poop Bag Openers, are now being sold in their establishment.
• December 2022 by Melanie M.
  So we've been taking our dog here for the past year. We were a bit weary at first because the lady that was going to groom our dog was a bit harsh as far as customer service goes. After our dog was finished the first time, we realized that this groomer in particular worked really well with our dog, which in turn, had us coming back. We groom our dog every 6-8 weeks depending on the weather, so we came pretty often over the past year. Fast forward to now, a few of the groomers had quit or let go or whatever, but the woman who had groomed our dog is no longer working there. Someone had called us to reschedule without telling us she wasn't going to be grooming our dog anymore. When we took our dog this last time around, the lady who was grooming us called to inform us that our dog needed to be shaved down because he was matted. I said okay, that's strange because I brush my dog nearly every night. But I understand if he's matted, that we'll have to shave him. I come in to pick him up, and he had the worst shave marks that were not blended out on his chest, and some red marks on his skin from the clippers. I asked once I picked him up all the spots where he was matted, and all they told me was that he was matted behind his ears. So there really was no need to shave him down to his skin every where else. I get it when there is mats, and I have no problem with the shaving but I have taken the responsibility and educated myself to bush my dog nightly and have asked the groomers what tools to buy and how to use them daily. I'm not ignorant nor do I disregard a professional when they tell me what areas to focus on when I groom my dog daily. They also told me that he was too aggressive and if he didn't stop, I'd have to bring him back for another appointment. We had never had a problem with him being aggressive with anyone, and our dog is pretty well trained to listen to basic commands from paid professional training. (We have a three year old who tries to ride him daily and has almost no reaction to how rough he is with him.) So it was hard for me to believe that, especially since he loved seeing his last groomer every time. We decided to try to give them one more chance with the gentleman that still works there and scheduled an appointment but then they called and cancelled the appointment and we have yet to hear back from them to get our dog on their schedule again. It's been nearly two months since they've cancelled. I'm pretty sure after that, we are going to be taking our business else where. On another note, they also are a cash only spot. Overall, I used to recommend this place to friends with dogs, but I've started to let them know that their reputation is falling. I Would NOT recommend taking your dog here if you can help it.
• November 2022 by E. G.
  I used to take my dog here and they where great. Now the two women who work here are very rude, they cut my dog and never said anything about it. I've tried calling they never answer the phone. I'm never bringing my fur baby here. They hurt my dog.
• November 2022 by Shawn B.
  Good luck getting them to answer their phones to even schedule an appointment. Called many times and left numerous voicemails and not a single answer or call back. Guess I'll have to find another place to take my dogs to.
• November 2022 by Rosemary Hooten
  I did not go in