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March 2024 by Tasha Giavanna F.
Sucks! There's better options! First of all the lines are insane. It's too difficult to find or get anyone to help you with anything. They don't have a lot and the lay out of the store doesn't make sense. I asked when I bought items if they could be used for a specific project. She said yes, I got home and she was wrong. I tried to return them and over the phone I was told by a manager I can't return opened items. That's total bullshit. Seriously? I'll shop elsewhere cause you wasted my money. I called and tried to complain to corporate but was on hold for over an hour. This company sucks and they don't care about the consumer being happy. Go to Hobby Lobby instead!!! The employees also have zero personality. The parking lot is the seventh circle of hell
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February 2024 by Larry Moore
Had a picture reframed at Aaron's. Lots of good advice to select one, and great job on the final product.
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February 2024 by Suzanne E (K)
This is a very small store it's the.only reason I gave it 4 stars. The people who. The staff here are very nice. Very clean.
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February 2024 by james Gentry
1/31/24. I called to inquire about in-store quilting classes. I spoke to the rudest employee I've ever encountered. I won't be visiting this store.
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January 2024 by Trena Cassietto (Crazybabee)
Nice variety of products. However, the store layout was confusing to navigate to specific items that I was searching for. Shelves were not organized, which was a good thing as it prevented me from browsing and buying impulsively. Staff stood around talking while just one girl worked the register. She was quick, though, so it didn't take long to check out my one item.
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January 2024 by Tresla G.
I was so excited that I was able to take advantage of my 40% off coupon plus my $5 all in one transaction. The cashier was knowledgeable and knew exactly how to ring up the transaction. The onsite manager was able to find a box to secure the glass frame I purchased. I was completely satisfied with my experience at the Elk Grove Michaels on Laguna Blvd.
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December 2023 by Prabhjot Singh
Online stuff was available. Store manager helped to find the things.
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December 2023 by Terry Holcomb
They have what I was looking nice people that worked there
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December 2023 by Lisa H.
Bao in Custom Framing is a true asset. She is knowledgeable and professional! She is also very patient
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December 2023 by angel s
Have everything you need for crafting. For me otherwise. And bought a Christmas Tree for a great price!
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November 2023 by Michael Landers
Solid selection. Recently had a picture framed and only took two weeks. Pricing is wonky because it’s always on sale and different percents off. 70% seems to be their best discount on frames.
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October 2023 by HoangChi Smith
An associate named Bao in framing helped me with customized mats for my artwork, and she was super efficient, friendly, and knowledgeable. I think they have a 40% discount on custom framing, but PLEASE check with the individual store first.During my visit, they also had some BOGO-free gallery frames that worked well for my family photos on the stairway and landing walls. Bonus: You can pay for your items at framing and save time at the front cashiers.
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September 2023 by Rebecca Sparkle Lee
Well stocked, clean and organized store with helpful staff. I do wish they would expand their selection of Red Heart yarns.
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September 2023 by malissa enea
not enough staff, long lines to check out. Friendly staff and vast selection of items
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September 2023 by Hannah J.
Was able to make a return super easy here! The person at the register made it so easy for me to return an item and get a different item and just pay the difference. I am knocking them off two stars because I don't appreciate two of the workers who were stocking cursing in front of kids, one you are working so be professional and two there were kids around that is not okay.