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October 2024 by G Thum
I stayed one night while working in the area. The location is great as there are several restaurants within walking distance. The room was clean, but the furniture in the room was pretty beaten up. The bed was very comfortable. The ac unit worked well with a constant fan option to offer white noise in the background. The reason for the three star review is for two issues I encountered. The first was the extremely slow service for dinner. I ordered a $33 salad and it took over 30 minutes with only one other table dining in the restaurant. The second issue was after dinner the door mechanism would not work. Mind you, it took three trips before the front desk staff realized we had a problem. 45 minutes later it was determined the door mechanism couldn’t be fixed. So, I was let into my room with the master key from maintenance, but couldn’t leave or I would be locked out. Really, not just a new room? Not that I planned on going anywhere, but…..
So, my stay was a three star experience; however, it could’ve been a four or five star experience had things gone differently.
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October 2024 by 孙捷
When I was taking a shower, I found a pile of hair on the wall, it was really disgusting
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October 2024 by Kassondra Bigger-Trevino
The room appears to be "clean" when you enter, but the longer you look you start to notice how dirty it is. I have a toddler which naturally was all over the place and chunks of dust/hair was all over his clothes from the baseboards/carpet of the walls.. I took a closer look and was shocked with how dirty the carpet was, literally looks like it hasn't been vacuumed in weeks. My son dropped his toy and it rolled under the bed, took my flashlight to see where it rolled too.. I couldn't see anything but dust, dirt and so much hair. Moving onto the bathroom, previous guests body hair all over the bathroom floor, tub and sink. You can tell the whole room hasn't been wiped down/sanitized/vacuumed properly or thoroughly in a long time. With how much money we spent for just one night I am disappointed and disgusted. Definitely save your money and go somewhere else.
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October 2024 by McKenna Gray
I stayed here to help the Amazon Fresh nearby that’s opening. The hotel was very clean and everyone who worked here, especially the women during breakfast on 9/4, are all so nice. Breakfast is also very good. If I ever need to come to this area again I will be staying here.
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October 2024 by Adrian Angulo
Dog friendly,
Walkability: Lots of mini malls, around
Food and drinks: Lots of restaurants around plus,they have one also
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August 2024 by Mom
Pros: The location is excellent and close to restaurants, gas station.Few minutes driving to Target. Check in was quick.
Cons: no toiletries, carpets are not clean and have stains. No air freshener in the lobby or elevator makes it stinky.
Room service is every other day. Needs the carpet to be replaced
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July 2024 by Patty Aande
Nice place to stay with our figure. Pool area well kept. A bit too warm to swim.
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July 2024 by Ashlee M
The service was friendly but the rooms are not clean. The outdated wallpaper in the bathrooms are disgusting. You can see “stains” on the wallpaper next to the toilet and bathtub amd foind some hairs. Carpets very old a stained as well.
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July 2024 by Michelle Smith
Event was well supported.
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July 2024 by Meghan Lewis
Horrible experience! I have paid 4x for 2 hotel rooms the night of my wedding because the hotel did not check me into my online reservation, instead they booking me 2 new rooms without telling me, and they did indeed see the online reservation because I received the handicap room I asked for. 2 days later and I have no answers. Such a horrible experience for my wedding weekend. This has added so much extra stress and drained our bank accounts as we head into our honeymoon weekend. We booked over 10 rooms for between all of our guests, I would never come here again.
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July 2024 by Jared Jensen
I’ve stayed here multiple times over the years and can’t say enough great things about the customer service staff, namely Davion, Cam, Jenna. By far the most professional and kindest team in all the Hilton properties I stay at throughout the West. Every time I’ve stayed here they have been nothing less than exceptional!
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May 2024 by Joan Gojkovich
Breakfast was confusing
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May 2024 by Tenzin Jimenez
This is a standard 3 star hotel. Clean enough, a little dated, but otherwise running in good shape and what we needed for one night. One big huge enormous problem is that I am currently in the process of treating my mom’s house for a serious case of black mold. When I walk into her house I quickly get a specific sort of congestion where my sinuses swell up and I have a hard time breathing through my nose even if the air is being filtered through a/c.
This exactly happened, word for word, when visiting recently despite feeling fine whenever I left the hotel, wherever I went.
I’m going to alert the property manager about this for sure since this could potentially be a health hazard and will edit my rating according to their response and reassurance that there is no mold or other respiratory hazards.
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May 2024 by Josh V
Davion and Cameron are EXCEPTIONAL at what they do and are some of the friendliest individuals you could hope to meet! Throughout my stay, they were consistently available for any questions, requests, or support I needed, always going the extra mile to ensure I felt welcomed and comfortable. Their warm hospitality made traveling on the road a delight, and they go above and beyond in everything they do! I've stayed at this location twice over the past few months and they even remembered me on my second visit. It's the little things like this that make a huge difference and their top-tier interpersonal skills made my experience at the Garden Inn so much more enjoyable. I look forward to returning again. Thank you, highly recommend!
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March 2024 by Tim Garcia
Good location for my work visit, in a decent area, felt safe. Like other Hilton hotels, the rooms are a bit dark for my liking. Rooms could use an update.
Rooms: A bit dated and dark but in a nice location. A-
