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January 2024 by Michael W.
This Famous Footwear in Elk Grove looks very nice outside. The store size is a little bigger than most of the Famous Footwear I have visited. I did get a greeting when I walked in. But I don't feel I'm welcome. Maybe it Is because in a cold winter evening. I check out the store and try to look for a pair of shoes. The price is pretty reasonable, but I didn't find the shoes I wanted. So I didn't buy anything. The store has two ladies working in there. One at the cashier counter and one at the sales floor. They both look very tired. I think they're ready to go home soon! The parking lot has many parking available. I got a parking space very close to the store. The area is safe too.
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January 2024 by B W.
When famous footwear doesn't have the shoes you want which is always they talk you into buying it online, their shipping takes longer than told then when the shoes finally arrive you try them on and don't fit, you return them you have to eat the shipping cost, no thanks I'll be shopping elsewhere from now on.
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February 2023 by deaddawgss
Very nice shies
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December 2022 by Annette Koren
Friendly staff, great deals and sales , clearance shoes are pretty good brands, love this place, I've always found the shoes I go into store to purchase. If they aren't in stock they will call other stores to find where they are in stock. Or you cannpirchase on line.
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December 2022 by Jennifer Williams
My family and I came in right before the store was closing and we were treated so friendly and kind. Thank you for your help! I usually shop at the Delta Shore Famous Footwear but not anymore- Elk Grove Store is my family's new store!
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November 2022 by chubbynoah
Very cute saleswoman , knew and did her job extremely well ,took care of my needs, i absolutely love helpful employees
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August 2022 by Veronica M.
I went in a few days ago just to look around and I have to say, the staff here is really great. Considering all the circumstances brought by covid, and the busy back to school season, I can definitely see they're trying their best. Jasmine, the manager on the floor helped me with figuring out what kind of shoe would be best for my work. I wasn't planning to purchase anything that day but I felt very confident with my purchase thanks to her. Be kind to the staff everyone, they're people too!
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July 2022 by Kamran Mirza
Manager was standing there telling his stuff off in front of customers and when I asked him for help They we’re still arguing with each other and didn’t have time for their customers I asked for a price check for an item… he replied the price you see is the price you get!!! Totally unprofessional.
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February 2022 by Araceli Luna
The Staff was very pleasant and helpful!
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January 2022 by Hylifavrd
Ordered shoes for curbside pickup recently and was sent an email saying my order would be done in an hour and I would get a confirmation email. Never got the email and just drove up to the store 4 hours later and had to wait in line to pick up my order. Turns out, the curbside pick up is simply you ordering and an hour later you come to the store, stand in line to get your order?
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December 2021 by Angel S.
It was brought to my attention, after the fact, that an employee had been hit the night before and that is the reason they turned off the curbside pickup. I completely understand the need to protect employees' safety but as a customer, the whole situation was not handled properly; Especially when I was told they turned off the curbside pickup, yet I was still able to select that option and received an email stating that my curbside order was ready. After waiting for 10 min and then calling, someone came out with my order (I did not give her my name, my order number, my car details...etc no identifiers) she comes out and said that they were not alerted inside of a curbside order but she had my exact order. I'm not sure how their system works but if you are able to hand me my order without me giving you any details...that leads me to believe that you did receive my information and saw my curbside order details. Someone from the store also reached out and apologized which honestly prompted me to update my review. I will still continue to shop there because of their great deals but will maybe try delivery if I do not have time to go inside. My frustrations might have been heightened by the stress of the holiday but they are valid, so I stand by them and appreciate the response from the store.
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December 2021 by Amy Swanson
Honestly my favorite shoes store always leave with a pair of Adidas or Van's *thumbs up* also good ppl work here
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December 2021 by N N.
It is 3:01 PM and my 3rd attempt to shop at this store and they are CLOSED. Don't care why but they will never see a penny of my money in the future.
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October 2021 by Patrick A HuiHui
Good selections of name brand shoes
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September 2021 by traci stamps
Very clean, couldn't find all the sizes I wanted but I did find a alternative. Customer service was ok. Think there was only one person working the store that day. Didnt see anyone helping out
