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January 2024 by Bryan V.
Was able to come and jumpstart my car pretty quickly after contacting! Appreciate the service, and it was done at a great price.
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January 2024 by Liz M.
In need of a late afternoon tow, they came promptly and Shalend kumar was very kind and very professional to help us!! I recommend Elk Grove Towing highly!! Thank You
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April 2023 by Armando G.
Great customer service! Responsive and arrived on time. The driver took to time to care for my vehicle and even went the extra mile to park it in the back of my property. I would highly recommend this company.
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February 2022 by Lisa B.
just nowNEW-Edit This tow company was courteous, fast and efficient. I contacted numerous tow companies to try and get our shop car towed about 115 miles back to our shop and their prices were outrageous. I am so happy to have found this nice man to respond immediately and willing to help us with a price that can't be beat. I don't know what it is about tow companies and tow truck drivers but they are not the nicest to deal with. This gentleman is a real diamond in the ruff and I would not hesitate to use this company again. Call them whenever your stuck on the road, fast, friendly, reasonable and honest.
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April 2021 by Elena A.
Excellent service! I had a flat tire that needed to be replaced with spare. I called them and the driver was here in less than twenty minutes! And he changed is so fast! And the price was so awesome. Price was half of what I got quoted at another place. Highly recommend based on service, response, reliability, and price.
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January 2020 by Orlando P.
I work out of town and carpool to work Friday My truck overheated at 3:30 in the morning on the way to work I tried calling a few different companies and none answered or wanted to double their fees because of the time. So i waited till after work and got the same response from every company either pay double price or wait till Saturday morning around 8 and pay regular price. My wife found Elk Grove towing service's number and called them for me when I arrived into town from S.F. To my truck I received a call from Shalend say he was about ten mins away. The tow was quick and easy he was a very nice man and even offered to drop me off at my house after wE dropped the truck off at the dealer ship. This is the only company I will use and recommend from now on
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January 2020 by Gerald L.
I had an unexpected towing and the owner quickly pick up my call, showed up to tow my car quickly. He is very nice and the tow worked out great! Thank you!
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September 2019 by Melinda D.
This was such a painless transaction. I called and the owner met up with me in 30 minutes. We were done with the entire tow within an hour. He was not a big talker but that's okay. He was very professional and punctual and he had the best price! Very reasonable.
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July 2019 by Meli R.
Shalend Kumar thank you!! He's Very fast and reliable service . Driver knew what he was doing and was nice and polite. Will be using your service again.
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June 2017 by Cynthia P.
This guy is outstanding. My car broke down and needed immediate service. The tow arrived in 15 minutes. He was so quick and got the car on to the tow truck in about 5 minutes. Upon arriving home he parked it exactly where I asked him to park it with no hesitation. He has great prices compared to other tows around. He was about $20 cheaper for a 7 mile drive. I would recommend you use this company. I hope I don't ever need it again but if I do need a tow I will definitely use this company again !
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October 2015 by Sarah M.
If it was possible, I would give zero stars. I have never had to deal with anything like this before. The lady who answered the phone was soo rude. She had a very thick accent and it was difficult to hear her, I felt bad for having her repeat herself but it was also very noisy being I was stranded in the side of a very busy freeway and an upset toddler who was over heating. She asked what was wrong with the car, I told her it wouldn't start, that's it died while I was driving. She kept on asking what was wrong and I kept telling her it wouldn't start, I'm not a mechanic, I have no idea why my car died. She said it would be $350 to tow us. We were desperate so we said that would be fine. Then after we gave her our location, she said "oh never mind, we have no trucks, we are too busy to get you" and hung up. Her tone was soo unprofessional, and was beyond rude. After wasting my time, phone battery and giving false hope we were about to receive help. It was obvious she felt she had better things to do besides make money. Thank you for your horrible service, lack of compassion and all around the most horrible customer service I have ever had to deal with.
