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September 2024 by Jennay Davis
I went here today and bought a honda civic. My experience was great! Everyone was so friendly and welcoming. I dealt with Sam and Bryan, needless to say they were both just so amazing! Very informative and proactive gentlemen. I was in and out within a few hours (which should be expected when purchasing a car). My family and i had great conversation with these guys and overall it was an easy going process. 5 stars to you guys for the fantastic experience! And thank you!
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September 2024 by DMITRY ROGOZHIN
Luiz from online sales is amazing very professional was in and out within 2 hours with the new vehicle
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September 2024 by Penny H
Consistently quality service and very kind and knowledgeable staff. Dealerships have a reputation for being overly expensive for service but I do not find that to be the case at Elk Grove Honda, and the level of service and expertise is worth it.
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September 2024 by SRB RB
Paul was transparent with all the possibilities. Appreciated that he checked on warrantees. Thanks for always being honest Honda.
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September 2024 by Wally Pascual
Excellent Customer Service
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September 2024 by Johanna Mendez
Great customer service!
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September 2024 by Timothy Chartraw
Great experience. Daisy and Luis were very helpful and easy to work with.
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September 2024 by Jack Hayden
Daisy, Luis, and Mark we’re very friendly and helpful, which made for a smooth transaction.
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September 2024 by Julie Johnston
Great job as usual!!
Marcus notified us of a nail in tire during oil change and the team patched it up.
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September 2024 by Elimar Javier
Marlon is a great salesperson he took care of me and helped me select the vehicle that’s compared to the previous vehicle I had. I am satisfied with my 2025 Honda Civic Si. If you want your needs on Honda vehicles he’s the guy!
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September 2024 by Kathy Moran
Went to “Look” only. Lol! Drove home in a beautiful Honda CR-V EX. Loved my sales guy “Samuel” The Best!!
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September 2024 by Aquinas Tiger
My experience at this dealership was far from pleasant. I came in looking to switch from another brand to a Honda CR-V Hybrid. Initially, the gentleman who assisted me was great—he was courteous and provided a lot of information upfront about the car. After a test drive, he asked for my details, and I explained my leasing intentions for the vehicle. When he started filling out the credit report form (without my consent), and then at the asked for my Social Security number. I declined, stating that I wanted to ensure it was the right deal before running my credit. He didn’t seem to mind, but things changed when he informed his manager.
From the moment the manager got involved, he was aggressive and unpleasant. It was clear he didn’t appreciate that I wouldn’t let them run my credit before we had negotiated or reached a deal. He then presented numbers that were far higher than what was advertised on their website. When I pointed out the discrepancies in the money factor, total car cost, and lease plan, the manager dismissively said, “Oh, Honda doesn’t get excited when customers want to lease.” I was shocked. Not making a deal is totally fine, but being rude and saying Honda doesn’t get excited for new customers is unwelcoming and completely unprofessional.
He told me to wait while he got new numbers. But instead of returning with an updated offer, he came back after a minute and bluntly said, “No, we’re not making this deal.” His behavior was incredibly disrespectful. It was an extremely bad experience, and I will never visit this dealership again.
If Honda truly isn’t excited for new customers leasing their vehicles, I would suggest staying away and choosing another dealership.
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September 2024 by Carla
The Honda dealership in elk Grove I’ve always heard a good experience And I would like to especially mention Michael for his good service towards me and patience and for the Shuttle ride home also was a very positive experience thank you Honda dealership in elk Grove it was a very good experience all around thank you so much
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September 2024 by Henry Bueno
My only concern is I was denied to pay over the phone for the service,my daughter would have been stuck there and there is not any other option to pay but in person?a lot of dealerships has an option to pay online/or secure link in case like this happen.otherwise service is excellent and they are all very friendly and. Courteous.we also purchased a new car there 2years ago EG Honda is our new home here in Elk Grove as we’re originally from the bay.i would like to continue to use this dealership for all our vehicle maintenance/repair.however I’m kind of disappointed at todays visit to say the least
I will give a 5 star for the ones that helped my daughter .
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September 2024 by janrey guevarra
Very helpful and quick! Gives me all the information I need
