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September 2024 by Rajnesh Sharma
It was my first time at this dealership the service was great we were offered coffee though it took time doing all paperwork becoz we got there approx 5pm .Great service personality to all staff members who were present at that time .Thank u so much
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September 2024 by Brittney Azvedo
ZERO stars for Dodge dealership & the month long runaround to get them to repair the damage they caused to our 1 year old car. After 5 trips, a dozen calls, and 3 "appointments" there is STILL a dent on our front bumper. Let's also bring to light the damage I found in the exact location where an air tube gets installed. Ironically, I found that air tube in our TRUNK, not reinstalled in the engine bay. Lastly, the carelessness of not only the technicians but the nonchalant attitude of your so-called management is so disappointing. You DAMAGED our beautiful dream car and spilled so much coolant in the engine bay that an entire MONTH after, I can still smell coolant when the car is running. I don't understand how so many people involved dropped the ball and dragged out such an unpleasant experience.
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September 2024 by Robert Shepler
My experience was most welcoming and easy going not like most places.
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August 2024 by Jazmine Munoz
Sales and finance person lied and told me I had to purchase a bunch of services. I was told my car would be tinted and they only did the back windows
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August 2024 by Danica Bravo
Milo's professionalism, knowledge of the cars on the lot, and responsiveness to questions and phone calls before the appointment made my car shopping experience truly exceptional. His patience and dedication while working with me during the shopping process made me feel valued and well-supported. Working with someone like Milo can truly enhance the customer experience and build trust in the car-buying process. Unfortunately, I was unable to purchase a car with Milo because they did not have the car I wanted. Milo still went above and beyond by driving me to another car lot and doing a warm handoff to another car salesman. He even called me a few days later to check in on my new car. Thank you, Milo for the amazing customer service!
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August 2024 by David Barclay
5 star buying experience all around. When I pulled up to the dealer, Julius already had the car out front. Not one second of hard selling from Julius either — he knew exactly what I came in for, put me in the car and sold me the car. Felt like a very organic deal. Stephen in finance was extremely personable, easy to talk to, and very up front about everything going on. No confusion during the signing phase whatsoever.
Since my purchase 2 weeks ago, Stephen and Julius have continued to work for me, tacking on added protections and warranties at no cost to me.
Very fortunate I was able to conduct my entire search/purchase process at one dealership, and even more fortunate it was at Elk Grove Dodge. Keep these guys at the top of your list when it's your time to consider buying another car!
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August 2024 by John Paslaqua
I sold my Kia to Donnie at Elk Grove CDJR and the experience was the best vehicle transaction I have ever dealt with.
Great guy and a fair offer. Thanks Donnie!
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August 2024 by James Barth
Don’t ever bring your car here for service. I bought a new Jeep and when the world class mechanics went to install a trailer hitch, it took them 7 days to install it and when returned to me my blinkers don’t work, only one brake light, windows won’t roll down and about 10 other things that will not work anymore. Mind you I bought this brand new car two weeks ago and now I have to sit and wait while they try to trouble shoot what they messed up. Not one bit of concern for my time that is being wasted because their lack of competence.
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August 2024 by Oleksii Levchenko
Be aware of that guy.
Disrespectful and rude person!
DO NOT GO TO THAT DEALERSHIP!
SCAMMERS!
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August 2024 by Jacob Conoly
Rich was amazing getting me the information I needed and answered all questions I was worried about. Thank you
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July 2024 by Bill Fontenot
There's no way I would buy a car from a dealership that marks it up $200,000. You can't trust any business that does this and if you do business with them you're asking for trouble.
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July 2024 by Chamira Jayamanne
They have 2 Challengers with $200,000 mark-up. Imagine paying $335,000 for a Dodge product.
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July 2024 by Vinal Vasram
The salesman, Sammi, and the manager, Rafiq, provided exceptional service during my first visit to this dealership. They accommodated my family's vehicle needs perfectly and earned my business. Thank you for selling me this great Jeep SUV.
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July 2024 by Jason Griffin
Shayna Stevens always gets my truck serviced clean and ready to go whenever I need help. I really appreciate the status updates and the follow thru. Thanks again
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June 2024 by Julio “jay” Pash
I was pretty confused as far as dropping the car off for a recall I had due, the gentleman named Jeremy today helped me and made things MUCH more clear. thank you guys for the help.
