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June 2024 by Elaine Faber
Located all items sought. Also found a nice box of cereal for $1.99. Great price. I do all my drug store shopping at CVS.
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May 2024 by Don Alexander
Store is very dirty. Dust and dirt completely covering shelves. The carpet looks like it hasn’t been vacuumed in months. The store the employees definitely need to learn a lot about customer service, some were downright rude.
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February 2024 by Michael W.
The CVS in Elk Grove Blvd is better than most of the CVS stores in the Sacramento area. The store looks newer and has more inventory in the store. I don't see a lot of space on the shelves. Most of the household items are in stock. Supplements and over the counter medications are mostly available there. I got a parking very near the store entrance too!
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July 2023 by Yolanda Howard
I like CVS because of great coupons, however the machine is frustrating & BOGO are out
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July 2023 by MDG
Seems like the staff is just full of themselves have no idea what or we're stuff is smd always rude
Going back to a new pharmacy. At 66 years don't need poor rude folks.
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November 2022 by Private Mail
I’m offended and it didn’t happen to me. While in line I overheard the customer (black/brown/Latino) attempting to buy a gift card or something but the cashier clearly replied to her in a nasty sarcastic way. I was shocked the customer seemed nice but she clearly shocked; decided to walk away. I would have done the same but I really needed my items. Rethink shopping here folks. What I witnessed was horrible!
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August 2022 by Johnny M.
Re: The Pharmacy: Always the worst service and VERY rude pharmacist. Every time any one of goes to pickup and need a consultation.
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August 2022 by Mike G
Seems like the staff is just full of themselves have no idea what or we're stuff is smd always rudeGoing back to a new pharmacy. At 66 years don't need poor rude folks.
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July 2022 by audrey much
michelle santos gave me both doses of my vaccine and made me feel so comfortable despite my severe needle phobia! thank you so much :)
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March 2022 by Hannah J.
I used to love this CVS but has seemed to go down hill cause of Covid. Not much in stock, bathrooms are disgusting, just disappointing how far down hill it has gone
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September 2021 by audrey
michelle santos gave me both doses of my vaccine and made me feel so comfortable despite my severe needle phobia! thank you so much :)
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August 2021 by C B.
I've been coming here a couple times a week for the past 10 years for libations. Tonight, I was chased down and yelled at (in front of other customers) by the clerk on duty (who was ringing up other customers) all the way to the alcohol aisle. "Sir you need to wear this mask" I have spent thousands of dollars here will never step foot in this store again.. I will now go to the liquor store instead and pay more and support a small business that DOES NOT enforce unconstitutional mandates.. Sad because I have come to know most employees here and have always been great. This person is fairly new and has worn a mask and gloves this whole time. She has never really been pleasant anyway..Oh well..Not one more cent from me!
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July 2021 by Donald T.
It was OK, I was in and out, no big deal. I usually go to CVS Pharmacy on Laguna Boulevard. The employees are ALL VERY NICE. The pharmacy is always clean, neat and orderly. The employees really make the pharmacy what it is, professional. Kim is one of the directors, she is always very pleasant, she goes out of her way to make my visit worthwhile. THANK YOU Kim!
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April 2021 by Michael M.
Very dirty. Restroom does not look like it has truly been cleaned in some time. No toilet paper even though their are two dispensers. Both empty. Store also dirty. No manager could be found and I could not get any of the employees to call him/her without standing in a very long line. Tried to call corporate but at 2:30 they were no answering their phones and just disconnected the line. Their voice bot did not recognize "customer service" as a department. Sometimes you just have to wonder about management.
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April 2021 by Vu Nguyen
4-5-21I’m actually really disappointed that I’m writing this Review as I make it a point to never write “Bad Reviews.” Especially for a company like CVS who I pay an annual fee for their CarePass and even own Stock in but the way I was treated today lead me here.I’ve been on a routine schedule with my prescription and live by the CVS PatientPortal/Texts for transparency. In my line of work my daily schedule/Calendar are my life. Today all the rules have changed and every time i speak to someone different they deliver different information. I was recommended by multiple staff to “ignore” dates and medical history found on the Portal & texts as this particular pharmacy's policy is to manually confirm and communicate to their patients.(scary considering every employee has different info here.)After receiving the very informative recommendation from Nina. She asked me to call back to speak with her manager Diem. To Diems credit she showed loyalty towards Nina and stood behind her doubling down on CVSs Portal/Policies/Software, saying this specific location has “their own policy.”I come to CVS for efficiency, transparency, convenience and consistency.Today I was told ignore it all and instead of helping a loyal customer- they as a team aimed to win what they thought was a debate and that’s very unsettling.
