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April 2023 by Paula Matuskey
Exceptional advisor. My last advisor was very kind, thorough and patient. A pleasure to work with.
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April 2023 by dc vidad
This should be a zero star review.Been doing my taxes with H&R Block for 25+ years. Today I dropped off my docs and the front desk wanted to take my driver's license and write down my info on a piece of paper to "verify" its me. I showed my license but refused to have them jot my info on a loose leaf paper. They said its their policy and I disagreed. I called later and expressed my concern. I don't know what I said but a tax preparer said I was being rude. So I came back to take my docs and said I did not want to do business with them any longer. She said, "we don't need your business" as other clients listened in the lobby. I hope the security cameras caught all that happened so it can be used for training.Bad experience that I do not wish on anyone. Thanks for the years of service. Too bad H&R Block staff lacked emotional intelligence.
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April 2023 by Cesar
My Block Advisor Stephanie was very professional, thorough and personable. She made my tax preparation painless and informative.
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June 2022 by Shane Ballman
I had a good night's sleep and woke up to a BJ.
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April 2022 by Jason Maclay
Super friendly, quick, professional service. Everytime. Thank you.
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March 2022 by Quinn G.
I'm not new to H&R Block. I've alternated between them and standard accountants for years based on my situation. However, I am new to this location and new to working with Joy Kozlowski and I have to say, she is fantastic! I was initially very nervous to go in because I needed help with a past tax year, and had 2021's taxes to file now too ... and I wasn't sure if they were going to be able to help me (and if they could, I figured it was going to be crazy expensive). Turns out I was wrong on both counts. Not only were they able to handle everything that I needed them to handle, but it also didn't cost nearly as much as I was expecting it to. But above all it was Joy that made the experience so incredible. She was warm, friendly, attentive, and very understanding of my situation. I didn't feel like a customer with her so much as I felt like a friend of hers. It was truly such a relief and I am very grateful for her kindness and patience working with me. Highly recommended!
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March 2022 by Adam Sanchez
Stephanie is thorough, professional and the best tax advisor we've ever had prepare our taxes.
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March 2022 by Stephonia Spivey
Ms. Stephanie is always pleasant. She is professional and knows her business.
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March 2022 by Robert Martinez
I made an appointment for 7 pm. The day before the appointment someone called and said 7 pm was no longer available. Going in at 5 pm was very inconvenient for me
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August 2021 by Judy Crabb
Don't return calls, leaves on vacation for 8 weeks without notifing me. Set me up with another tax person and charged me another fee of $99.00. After a week and hearingnothing from her. Contacted the office and and told them I was very unhappy with their service they were very rude. Asked to speak to general manager a nd they said they would have her call me. Told them I would like her phone number and they refused to give it to me.
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June 2021 by Cidney C.
Two years in a row I was in audit because of a d*** broad then when my second advisor tried helping got the same result not only did I not receive a refund they denied any liability never returning!!
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May 2021 by Kathleen Owen Zayas
I really liked working with Joy, she was efficient and got the job done with little to no face to face connection.
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May 2021 by Philip Menor
Fast, friendly, knowledgeable service conveniently nearby my home.
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April 2021 by Marlene Keene
polite, efficient and helpful staff. . . thank you Martha for getting us through our 2020 returns with out a bump. . . look forward to seeing you next year. . .
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April 2021 by Sandy Aguilar
Have had great service. Stephanie was friendly and very knowledgeable. Will continue to ask for her.
