Big 5 Sporting Goods in Elk Grove is known for its friendly and helpful employees who provide excellent customer service. Customers have reported positive experiences with staff members like Natalie and Anamarie, who go above and beyond to assist shoppers both in-store and over the phone. The store offers a wide range of merchandise, making it a great place for workout gear, casual clothing, boots, and shoes. Although some customers feel the store can be crowded with merchandise, many appreciate the variety of items available. Shoppers have found great deals, such as discounted Muk Luks slippers, and have enjoyed the organized and well-stocked environment. Overall, Big 5 Sporting Goods is praised for its commitment to customer satisfaction and the welcoming atmosphere created by its employees, making it a preferred destination for local shoppers.
Great customer service by the lady cashier in the front. She was friendly and directed me to where I was needing to go. Also very nice at checkout time.
December 2025
Well established business that can accommodate all those that are into indoor and outdoor sports. Very friendly and helpful staff.
December 2025
Very friendly and they had exactly what I was looking for.
