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March 2024 by Michael P.
This is the worst AT&T location ever ive been to, the front guy asked for your name and put u right into the queue without asking what brought youre here.... I patiently wait an hour until i get asked what brought u here and they said they couldnt do anything about the payment, he told me to called ATT customer service... so wasting my time... and when i try to unlock the phone, the guy jus give me the website and i do it on my own... then he left me there and go to the back... i dont even know who i bring my question to... because this is my first time unlocking the phone... i would not recommend this location to anyone...
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February 2024 by Ibrahim Ibrahimi
I have an online pick up order and they’re free sitting and helping someone that wired
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February 2024 by Ted N
If AT&T telephone representatives offer you a deal, make sure you read and understand all of the fine print and make sure you monitor your bill. Do not assume that they got it right. Or better, say no thank you and run the other way
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February 2024 by TAY DUBBSKI
Good when you can find someone to help you. Maybe it's just me but the day I went I saw a ton of workers just hanging around like they had a huddle but I was told to wait.
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February 2024 by RANA FISH SEEDS RANA FISH SEEDS
I had to wait for 45 minutes even though I had an appointment already. No one aHelped us as we were sitting there whole time. Avoid this location!!!
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February 2024 by Nadia Oliver
Customer Service was great! Took my phone in because it was glitching and wasn't able to make any outgoing calls or texts. Eddie and Jim were helpful and fixed my phone in less than 5 minutes.
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January 2024 by Lisa P.
Today I went into this AT&T location, I was beyond frustrated from dealing with customer service on the phone which was absolutely no help at all and told me to go to an AT&T actual store which I did but that 1st store told me they couldn't help me then sent me to this location. When I went into this store I did not have the best attitude initially and was ready to explode on someone. A young gentleman named Anthony Cooper asked me my name so he could check me in and asked what I needed. Angrily I explained what I needed and calmly he said ok someone will be with you shortly but then said you know let me try to help you. I was there over 2 hours and in that time he made call after call and got jerked around from AT&T customer service, he was given 3 different department phone numbers to call but never gave up. He was beyond professional yet overly calm and sweet the entire time. In the end he was able to get done what I needed. I hope the managers there realize what a great employee Anthony is, I will definitely send people there to ask for him to help them.
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January 2024 by Jasmit D.
Came here on a Monday night after work. I walked In with 5 people in que, it went pretty past. I think I waited like 15-20 mins or so. Timmy helped me. So I have First net and apparently I have the old version, which is 4g and the new one is 5g so when it came to purchasing my new iphone it was giving Timmy some trouble. So what should have been like 10 mins took like over half an hour. But out of his control and he was super nice about it and kept me informed the entire way. So eventually I gave up and told Timmy I would come back the next day. Aka today. And he was able to fix the issue or whatever it was! It worked. Thanks Timmy for your help with me upgrading my phone and being so nice and having great customer service.
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January 2024 by Rashad Rials
This was the quickest service I have ever received at AT&T. Michael knew his products and services and answered my questions with ease. Thank you for making this upgrade quick, easy and a lil less stressful.
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January 2024 by Mark Chambers
Michael G has great customer service!! He went beyond the call of duty to solve my problem. I will recommend him to all my friends and family.
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January 2024 by Linda Ligons-West
The staff was extremely helpful.
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January 2024 by Julie Sum
Eddie provided excellent customer service. He was very thorough while walking me through my plan, current promos and helped save me a bunch of $ while getting optimal services for my phone and internet plan. I highly recommend Eddie for your all your AT&T needs.
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January 2024 by Jeremy Ramirez
Eddy was very helpful and made our visit quick and easy!
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January 2024 by Yasibelle Bautista
Our experience was very fast. The person who helped us out got us in and out quick
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January 2024 by TTVwolfie_o_o
Very efficient and respectful
