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March 2024 by Thomas Phavong
I can usually find what I need here. But I highly recommend not coming to the Pharmacy. The older Asian guy is hard of hearing, slow on the computer and just overall frustrating to deal with. Go to a different Pharmacy and save yourself the headache.
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September 2023 by Elodia S.
it's crazy how people can't go in shop in peace because the Managers are always following somebody thinking someone wants to steal there was this girl getting follow the whole time I was in there and he blamed her that she was still in champion person all she had was her information and her medicine on her keys in her belongings she didn't start anything I would've sue them for accusing someone stealing in they didn't do nothing .
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September 2023 by Jane T.
If I could give less than one star, I would. I scheduled immunizations here last week. I called to confirm the appointment the day before and they assured me, yes, my appointment was still scheduled. Then, the morning of the immunization, I drove there and waited in line to be told that no, there were no vaccines left ('23 Flu Shot.)If you have to make an appointment and confirm, and they can't even count how many vaccines they still have and hold on to them overnight, then they must be pretty bad at their jobs. Total waste of time and delays. Never again. Stay away.
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September 2023 by Jackie M.
Careful when walking into the store. Changes were made to the handicap parking area which is now a tripping hazard Going here for well over 20 years - just like many business post covid - can't get enough people to staff properly - it's been a bit crazy and the reduced hours and closed for lunch doesn't help the customer Also looks like shelves are not stocked but that's what the daily looting makes a store look like - it's happening all over It's sad and frustrating. Pharmacy workers have always been a pleasure to work with.
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June 2023 by Jason C.
I know this will go on deaf ears, but I still feel it necessary to vent out my frustrations, especially after my recent bad rude experience at that El Sobrante location. They had just lost themselves a valued regular customer, after one of their employees had pulled this $hit on me. All I did was come to pick up a few things and all that I received from their employee is F#&k@n rudeness. F#c% this place.
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April 2023 by Google user
Pharmacy closed whenever it wants to be. online hours don't matter. print out hours on their own wall doesn't matter.
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April 2023 by Chris tine
Pharmacy closed whenever it wants to be. online hours don't matter. print out hours on their own wall doesn't matter.
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April 2023 by Van N.
I came to pick up the medicine. The hour sign from 9:00am to 6:00pm but I came at 5:27 pm the staff said closed and refused services me
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April 2023 by Gurshan Singh
Understaffed, but nice people
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March 2023 by Kevin K.
This location is terrible. The pharmacy is poorly managed, they always seem to have trouble ordering the most commonplace prescriptions, they staff seems annoyed that they have to work and seem underprepared to field questions from customers and explain nuanced benefits issues to customers that have trouble navigating the complexities of the broken US healthcare system. Also, their drive thru window is always closed....probably because they can't find anyone to work in this dump. Get this, they CLOSE the entire pharmacy so the pharmacist can have lunch and are now closed on weekends! I was told they only have one pharmacist who has to be onsite in order for the pharmacy to be open. Given that Walgreens Pharmacy profits are 60% of their total business and the CEO makes close to 30 MILLION per year, you'd think they could manage to hire additional pharmacists so the business could stay open during normal hours and service the customers who keep them in business. Lastly, there are seemingly endless options to get your prescriptions so why would you support a business who clearly does not value their customers or their employees? I will be moving my Rx's to another provider!
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January 2023 by Bellboy B.
3 months age I went to pick up several prescription medications and was told the pharmacy was closed. No one could tell me if I would be able to get my medicine or when the pharmacy would reopen. They said I needed to contact my prescriber for new prescriptions. 3 different doctors, I changed to this Walgreens on San Pablo Dam Rd. and received my meds. Now 3 months later, ordered 2 more 3 month supplies and one was filled and the other was cancelled after I received a phone call from a rather rude person telling me they would not supply my meds because I wasn't their patient. I'm locked into Walgreens because of my choice of plan D which Walgreens is the preferred provider. I cannot change it until next year. Changed back to my original on San Pablo Ave. but they haven't stocked my meds since I had changed locations. Some proper communication would have been nice.
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December 2022 by Mario H.
Wow 37 minutes on hold for the pharmacy.... And still never talked to anyone. Pathetic.
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October 2022 by Jose E.
Would give zero stars if I could : this is for the pharmacy. I had a massive transplant surgery In February and have been in recovery ever since. The healing time frame for this surgery is a year. Since I've been in recovery I've been having to take hydromorphone, after being on it for so long I still have to continue to take it because it isn't safe to just come to a complete stop because I'll experience withdrawal. I'm slowly being tapered off, but there is a specific staff member on the pharmacy team that ALWAYS gives me a hard time about my medication and is ALWAYS in my business questioning why I picked it up elsewhere and more than that. Clearly I picked it up elsewhere because they didn't have it in stock. She treats me as if I'm a drug seeking addict, which is not my case. I'm a very sick person and wish she'd treat me just like any other sick person picking up their medication. It's the tall skinny white lady (she's the only one that fits that description there.. On top of that they are super understaffed to the point where they don't have the common decency to say "please hold" when they pick up the phone, they'll just continue to pick up the phone and put you back on hold until they feel like helping you. I will say Jessica is super friendly, knowledgeable, and helpful. So the star goes to her.
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October 2022 by Isabel M.
My review is mainly for the pharmacy. Last I went in person they seemed really understaffed for the type of volume they get at this store. In addition my call ins keep getting hung up on. Its very frustrating. I have officially requested a change in pharmacy due to my poor experience. The staff there in itself are friendly as a company I dont think they are getting the appropiate support in staffing a call centers. Retail side my experience has been much more pleasurable.
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September 2022 by John Dishong
The staff is awesome but staffing levels suck. The employees are way overworked. This location recently cut hours to unreasonable levels so I will be moving to a new pharmacy.
