9:30AM - 3:30PM
3654 San Pablo Dam Rd, El Sobrante“I have been remiss not writing this review. This is my local PO, and they rock the system with competence and patience! Just the best of USPS. Thank you for your hard work, and helping the public more than we realize.”
“I ordered a package of things from this place and they all arrived on time, and everything arrived complete. I live in Mexico and I am satisfied with the service if I order from here again, well recommended.”
10AM - 4:30PM
11461 San Pablo Ave, El Cerrito“This was my best experience with the UPS store. I wanted to thank Santos for his wonderful service. He’s super friendly, fast and cooperative. He is multifunctional and takes care of all the customers ASAP.”
“Fast, reliable and helpful. We worked together on an import heading to France and everything was more than perfect. Item safely packed, high quality of service and good communication.”
“I have been a customer since they opened decades ago. The previous owner was excellent but the current team is just as good. Gets lots of customers but the owner and staff are never flustered, always pleasant, helpful and kind. Go out of their way to be helpful. Reasonaby priced. Very knowledgeable and patient especially with seniors who are not as tech savvy. So lucky to have them in the neighborhood. Beverly Cheney”
“The nicest people in town own this business. They are so helpful and kind. I have had a mailbox here for at least 10 years. Even when I moved out the area I still kept my box here because of the customer service. When I moved back to town I was glad I kept it because the word was out that this is the place to do business. I absolutely adore Tim and Marry Tess. Now their children work there too and they are the sweetest. The apple did not fall far from the tree. If you need a mailbox, copy service, or if your mailing something off, please go here and do business with them, you will be glad you did.”
“Best customer service I have ever experienced… no, seriously!
Staff are always polite, cheerful and they go above and beyond to get your needs met in a timely manner. I come in here all the time and I’ve notice that staff and kind and friendly not only with me but with everyone who comes in.
They answer question and resolve issues without making customers feel rushed or like a burden. They truly rock! I wish more stores had a team like theirs!”
“The nicest guy owns this place!!! Please support his business. He has plenty of mailing supplies/options, has P.O. Boxes, and makes key copies! You won’t regret patronizing his business. :)”
“All I can say is: they are a great service with a small town feel. We are expats and needed a mail service that gave us complete flexibility of a physical address that we can access online!. We are able to do "virtually" everything we can do in a physical environment. Reading and executing mail and packages all online. They are US Postal Service authorized to accept any package that one can accept at home, deposit checks, ship packages, notary services. When a package come in. you have the option of picking up, or like us living overseas, have the mail scanned for viewing online and then deciding what to do with it: Now you can have a mailbox anywhere in the world to accomplish your personal or business needs. We chose Mail Boxes Plus Berkeley because it is close to our original residence and resources, meaning that when we come back to the SF bay area we know our way around. Great service, reasonably priced, good fun people and the location is next to some awesome shops including the Claremont Resort and Spa.”
“Niko, who is a Co-Owner in this establishment is such a smile. She greets her client's with respect and is so thoughtful to help you with your needs. Mailing / Packaging/ Copying etc. 100% Hands on service. Forget the long lines at the UPS Store. Come Here for your mailing needs.... Great parking for you and you are in and out in no time... 110% Recommended”
“(Translated by Google) Excellent service, very friendly the guy who attended me helped me a lot ??(Original)Excelente servicio, muy amable el chico que me atendió me ayudo mucho ??”
“I can't recommend this shop enough! It has a very friendly and welcoming atmosphere. The staff is knowledgeable, courteous and eager to help. The prices are quite reasonable. They helped me create my garden club booklet, giving advice along the way. I was extremely happy with the finished product. They also have a fabulous greeting card selection! Stop in for a simple copy or a complex printing job. You won't be disappointed!”
“I needed a document notarized and overnited to a title company in Washington. I found the closest UPS store in the Richmond Marina area and called. Voice mail. You know it's not going to get answered when they ask you to leave the date and time you called. Surprise, they never called me back. Instead, I headed over to see them in person. No notary there and they were not sure when she would be there. Great. From the parking lot, I called the UPS store off San Pablo. They answered and were ready to help. In about 10 minutes, I pulled up in front. Fantastic service. Very fun to talk to and would do business with them again in a heartbeat.”
“Quick and easy process. Had a big box to mail out of state. Didn't charge me for tape or anything nitpicky like that. Just weighed it, had me input the shipping info, payment, out the door. Man at the counter was very polite and efficient. Will be coming back to this location and recommending it to friends when they need to ship something quickly.”
“Super efficient notary, mail service, and live scan fingerprint vendor. The lady behind the desk informed me where to wait for fingerprints and the technician knew exactly what he was doing and got me in and out in about 5 minutes. Highly recommend!”
“Thank you For taking care of picking up and sending my package to Alabama. You guys went out of your way to help me in my situation.I recomend this company for your shipping needs”
“Hands down one of the best drayage companies I have worked with! Helped me with a very heavy problem container that no one else would have touched! Great communication and excellent customer service! I can't recommend Oakland Container Trucking enough! They have a customer for life!”
“This is a fantastic alternative to the post office for sending and receiving mail. This long-time small business offers inexpensive PO Boxes (much less than the post office) and safe package receiving, with notary services, and smart service. You can send via UPS or USPS. There is a no-nonsense vibe when you go in, but there is also a clear integrity that you NEED for mail and for notary services. I will be happy to never go to the post office again, and it will be great to not have to worry about my mail being stolen - as is happening all over the area.”
10AM - 3PM
1556 Fitzgerald Dr, Pinole“I had a great experience getting a document notarized. The notary made an appointment with me, I waited a few minutes at a table, she came out and I was done in 5 to 10 minutes. A pleasant and efficient experience!”
“Had so many questions and got polite, useful and great explanations to all of them. Took pictures of pricing options with no pressure to decide on spot. Got offered to hold mail until I want it to be shipped. Got envelopes, tape, stamps, everything I needed. Thanks for the service!”
“I must have been lucky or timed my visit right--I was the only one in line and was even more fortunate to have a very professional, polite, knowledgeable and patient employee who completed my transaction in a timely and informative manner. Sorry I didn't get his name but I think it was something along the lines of John? He is a definite asset to the company, as was another stellar employee I had the last time I was there.Going by the reviews it seems like people went on busy understaffed days.”
“I love the agents returning this is so easy and fast here the only thing is they need to change their sign for their hours many times I’ve come at 9 am and no one is there they open at 10 ish”
10AM - 6PM
1200 Fitzgerald Dr, Pinole“I like that Staples is staying in my area as a brick and mortar store. Other office supply vendors have left over the years and I appreciate this store a great deal.”
“The UPS Store in the El Cerrito Plaza has the BEST workers there.
They always greet customers w/ a pleasant Hello & a Smile!!
Especially the young lady Nicole she's the 1 that helped me send a package telling me on what day it would arrive, how much it would cost if I wanted to insure it or not & much more.
Can't say how much I appreciate the kindness & the feel good vibe I get from this store when I go there. It really means a lot.
These days doing errands have become such a headache w/ long lines, people not knowing their jobs or even the answer to a question.
But the *Team* @ The UPS Store in The El Cerrito Plaza got it together.
Keep up the Great work!!
You all are Appreciated by many!”
“So far as I'm waiting there is Noone here. Opens at 8am on the door. It's Wednesday. It's currently 808am and still closed. I don't think I'll be waiting here for much longer. There are plenty of ups around.....”
“So far, we have no bad experience with Atlas Shippers International. Nothing was missing in any of the boxes we sent since. But our experience doesn't guarantee of perfect performance from the company because we don't know the future.”
“I have always gotten useful help from the staff here even during the hectic holiday season, there was a line that moved quickly and they handled even the most random questions. Useful to ensure we support this service.”
“I like the customer service, they are very kind and patient girls. I recommend it, I travel from San Francisco there because I like people to be friendly and they are”