-
February 2024 by Jean-Paul Mugrditchian
Went here to vacuum out my car because they have a self serve station that actually looked really nice but it had zero suction and wouldn’t suck up anything.
-
February 2024 by diamond smith
Love this place super clean the staff is 100% on top and keep going a good job
-
November 2023 by SHELENS D
This place used to be great before renovations. But now it's nowhere near good. I was a regular in this gas station and store for over 8 years. And now i don't go there anymore. It says 24 hr but its closed whenever i go there late at night. Staffs are rude, shelves are empty. I had some dissatisfaction and complaints, but the lady told me to go to another gas station if i didn't like it. So i did. I fill up every second day and i don't use shell anymore.
-
March 2022 by flaming phin
I work the swing shift at the hospital so I usually get to my side of town around 1 a.m. every time I stop at this specific location for anything there either saying there closed are I have to come back usually around like 330 a.m this is an inconvenience and needs to be addressed
-
January 2022 by Crystal
Super clean bathroom, customers only.Diesel gas. Food. Car wash. Wine & beer.
-
October 2021 by Joytika Sharma
I only wish there was a zero to give them!Such a horrible service by Vipin, their car wash is giving problems to all the clients ahead of me still Vipin forces clients to go was car .. despite he saw a customer went in the car was twice and came out with soap all over his car still not willing to do refund… bunch of lies .. pathetic customer service.The female manager disappeared from the counter after seeing how Vipin was treating the customers. Guess she doesn’t want help the clients and coach her staff accordingly.Super rude client care and waste of time.
-
September 2021 by Kronic Besmoken
Say close during lunch time for cleaning
-
August 2021 by TROY ALMEIDA
Wife used new car wash and it broke rear wiper blade-got run around and finally received call from manager whom denied all responsibility. Really?...at least hear her out and propose solution rather than implausible deniability.Do you really think I would waste my time writing this review if it didn’t occur? It was a brand new 2021 Ford Explorer.
-
May 2021 by It's Me (Shorty)
I would probably given them at least a 2 $ 1/2 stars if able too so only 2 it is, I just stopped here this morning mainly to try out the car wash and let me tell you I highly DO NOT recommend using there car wash first off I got shorted the last 15 seconds which is when your car is being dried needless to say I had to dry off the entire car myself second then blowers are not very strong and neither are the brushes or soap they use my car had spots on it still afterwards which I was able to easily remove while drying it myself by hand and yes I paid for the most expensive option so I should have gotten everything done to my car which I feel I was cheated out of all of it I have been to way better car washes at other locations all this one is for is to look fancy inside the store was very clean and spacious lots of things to choose from although the girl at the cash Register was sum what of a rude attitude the gentleman who was probably training her was a little more polite but not by far this is just my experience oh and gas is way to over priced you can get the same type of gas down the street much cheaper
-
May 2021 by MARIVIC ALMEIDA
Wife used new car wash and it broke rear wiper blade-got run around and finally received call from manager whom denied all responsibility. Really?...at least hear her out and propose solution rather than implausible deniability.Do you really think I would waste my time writing this review if it didn’t occur? It was a brand new 2021 Ford Explorer.
-
August 2020 by Thomas May
Primus has a song about this place. De Anza Jig. Pretty cool huh?
-
June 2020 by Kenya M.
I'm a regular shopper at this location, my experience with the employees no matter which one has always been pleasant, friendly, nice conversation, and good customer service, Now I've been there to witness rude and ridiculous customers, the cashiers are trying to do they're job and follow company policies, and yet some customers make it hard for them to do that, so do they just sit there and take the rudeness and verbal attacks?
-
April 2020 by Iris D.
I was wearing a mask and "Ashley" wouldnt allow me to purchase a bandana which is advertised on their door for my friend who was without a mask. She herself was not wearing a mask and when we pointed that out she exclaimed that she is off the clock and didnt need to wear one. When my friend left the store "Ashley" proceeded to mutter under her breath and call my friend some rude names. Then told me with attitude that I need to control my friend and tell my friend not to give her attitude. I told her that's not my job to control her and that she was in fact giving me attitude currently. Covid isnt an excuse to be a complete b word to customers.
-
April 2020 by Anita B.
I came to the Shell gas station located at 3621 San Pablo Dam Rd el Sobrante ca 94803 location all to have a careless experience with a young lady by the name of Demetria she was very rude and loud before I could walk all the way through the door she blocked me with her body and told me I could not enter in the building without a face mask I told Demetria I am 68 years old and I walk down the street from my home to come buy things for myself she said she do not care I need to step out Now!!! What's wrong with some of these people today. Customer service should not be handled like this today there so many young adults and teenagers who would love to have the opportunity to have a job and experience to learn how to interact with our community just poor customer services my lovely son created me this yelp just so I can write this to our community to let everyone know my experience. Community we really need to do better with the choices we make when we hire some of these people.
-
May 2019 by Maria Q.
If I can give them a 0 I sure will! The black African American ladies that work the night shift BOTH of them are very rude! Both of them don't know how to handle or communicate with customers AT ALL! I am very disappointed with the service I got here. On top of that she refused the service to me & had a attitude with me just because her other co-worker doesn't like me.
