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November 2023 by Frank
Awesome place and awesome staff they fix my bike and the price was really good thanks
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October 2023 by Eddy Lungren
I just bought a new bike from this bike shop and I must say that the service was outstanding, As a matter of fact the service I received was mush better than any service I have received when buying a new car, These guys are great,Eddy
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September 2023 by Amela Pena
They have the best service regarding to bikes, sales and repair
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August 2023 by davetelling
Very friendly, fast service repairing my old bike.
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July 2023 by Julian Corona
I have been doing business with these guys at the bike store for more then 5 years. Whenever I have trouble with any of my bikes or need parts. I always call them and they are able to help me out. Support your local bike shop!
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December 2022 by Shawn Laverne
Just got back into the sport. Let me just say Hillcrest and snake mountain. Returning customer after 20 years.Replaced innetrube for free following day after I purchased the bike.38Yo trying to stay fit.#fitbikes
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December 2022 by Mo E
Great staff, fast service and great prices. Super helpful folks.
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November 2022 by M K.
Great expert service. Great prices on parts. The staff are awesome. Brought in 2 bikes for tuneup, they worked on it right then, bikes were ready in an hour.
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September 2022 by Brian Fisher
Helpful staff, large selection of bikes and bike sundries. Have a reconditioning service for bikes you may have left in your outbuilding too long.
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August 2022 by Jeremy Greeter
Helpful staff, no wait, reasonable prices on labor and parts. 5 stars, highly recommend.
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July 2022 by Tien N.
Brought in a used bike I purchased to have it tuned up and have it ready for riding. Ken and his staff were able to assist and help me out same day with great pricing! Highly recommend to check this place out.
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July 2022 by Rex W.
I purchased a $1700 bike at The Pedaler Bike Shop, just a half mile from El Sobrante Cyclery, and have been back there multiple times to purchase accessories and for repairs. Yesterday I went in hoping for a quick lesson (we're talking two minutes) on how to get my tire off of the rim (for some reason it was super tight and I couldn't get it off to change a flat). The tech who greeted me immediately went on a bit of a rant explaining, three times, that they were way too busy to give a "tutorial" and that it wasn't going to happen today. Said he could charge me to fix the flat but, again for the 3rd time told me, that they were way too busy to sit down and give a step-by-step tutorial (he must have viewed me as a total idiot to even say that to me). At any rate, after waiting about 10 minutes I realized that this guy wanted nothing to do with me so I drove a half mile away to El Sobrante Cyclery and a tech dropped what he was doing and in literally two minutes showed me that because there was still a bit of air left in the tube, that was what made it so difficult to get the tire off the rim. Mind you, I've never been in this shop before and never spent a dime there ... but they helped me with a smile. Yup folks, El Sobrante Cyclery for excellent customer service especially when you're in a pinch and need a quick bit of advice!
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July 2022 by Raymond Rodgers
I purchased a GT 29" bike an the employee were great they took the time to explain everything to me about the bike , checked over the bike before I left the store ..an I would recommend the store to anyone looking for a nice bike . Great price,,,...
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June 2022 by Debora H.
What a gem of a cyclery. I purchased a bike here since I need the exercise to strengthen these old legs. The person, I think it was Ken, was just extremely nice and helpful. After I purchased the bike I realized I needed a tow hitch and a bike rack. Tim an extremely nice and knowledgeable sales person told me I could easily get a tow hitch installed at U-Haul. So I got my tow hitch installed by U-Haul and purchased a two bike rack online that I'd been eyeing. But because I'm an older female in her 60s I didn't want to fool with all the heavy parts, screws and mechanics involved so I brought the unassembled rack over to the El Sobrante Cyclery and Tim was kind enough to put it together and install it for me. He showed me exactly how to put it together and showed me a tow hitch lock and also a lock to lock my bike to the rack. These gentle souls were very kind and helpful. In the future when my bike needs a tuneup or repairs I know I can easily bring it to the El Sobronti Cyclery in the hands of knowledgeable and trusting people. A big thanks goes out to Ken who sold me the bike and to Tim who helped me tremendously with everything else.
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March 2022 by Lamar Thomas
Not a fan of the way they do business. I ordered parts that took weeks to arrive. When I would call to check on the part's shipping status they wouldn't give me an answer.
