-
September 2023 by Michael Grosse
They were honest and more than fair with the assessment of my vehicle and what they charged me for service highly recommended ?
-
August 2023 by Wolf Liebchen
This is just a great family business, we have been bringing our cars to Burrough for at least 15 years. Super friendly service, they pick you up/ drop you off, and they have excellent mechanics who diagnose issues better than the dealership of my car.Services: Air & cabin filter replacement
-
August 2023 by Jaime Padilla
DONT TAKE YOUR VEHICLE TO THIS PLACE UNLESS YOU ARE RICH AND HAVE MONEY TO WASTE. My mother brought her car here for new tires and a air tire sensor to be fixed. Had the car the whole day and when we picked it up the bill came out to $2000 plus. That is ridiculously high for new tires and a tire sensor. Deffinetly will make sure my mother does not come back to this place. Money hungry thieves. Not even good name brand tires just some random tires that I could have got for way cheaper. Made the mistake of letting her come here but never again. They got us this time but lost a future costumer in the process. Read other reviews. Like I should have. They overcharge here for everything down to simple jobs. Might aswell go to the dealer with these outrages prices. My mother doesn't know no better but If I would have known before hand, I would have stoped her from coming here. They will rob you for your hard working money. When you break down the cost it is not worth it.Service: Tires
-
July 2023 by Bill N.
This place has gone downhill every since the owner Tom passed away, Trust these guys as far as you can throw them. Never going back and I'm sure the rest of the original customers feel the same way.
-
July 2023 by LuciferNite6 P.
DONT TAKE YOUR VEHICLE TO THIS PLACE UNLESS YOU ARE RICH AND HAVE MONEY TO WASTE. My mother brought her car here for new tires and a air tire sensor to be fixed. Had the car the whole day and when we picked it up the bill came out to $2000 plus. That is ridiculously high for new tires and a tire sensor. Deffinetly will make sure my mother does not come back to this place. Money hungry thieves. Not even good name brand tires just some random tires that I could have got for way cheaper. Made the mistake of letting her come here but never again. They got us this time but lost a future costumer in the process. Read other reviews. Like I should have. They overcharge here for everything down to simple jobs. Might aswell go to the dealer with these outrages prices. My mother doesn't know no better but If I would have known before hand, I would have stoped her from coming here. They will rob you for your hard working money. When you break down the cost it is not worth it.
-
July 2023 by Michael M.
This was truly a frustrating experience. Vanagon owners a tight community that allow only a few shops to work on their vehicles. I made an appointment for 9. Yet my van was not "inspected until past 10, and only after I threatened to leave. Then 15 minutes later I get the information that my compressor wasn't working with no attempt to investigate why that might be the case. I get home and find that my swing-away has been damaged as the tech did not bother to remove the safety pin before opening it. How careless and costly. And when I contacted the manager, he refused to take responsibility or offer to makes matters right.
-
July 2023 by S W.
I take my 2018 Camaro to Burroughs for all of my automotive needs. They give me an accurate estimate, call me if they find any issues, and always get my car back to me on time. Thanks guys
-
June 2023 by Donna Isler
My car had failed the Smog Test at another Smog Test Facility. They checked out a number of possible causes and finding nothing wrong did a retest and the car passed. They were very thorough.Service: Auto engine diagnostic
-
June 2023 by Rebecca G.
When my car died and would not start and I needed it towed for repair, I knew which shop I trusted to evaluate my car and repair it right the first time "Burroughs and Sons". Thank you to Leno and the mechanics for taking care of me and my car.
-
April 2023 by Dream Exotic (异国之梦)
My car has come a long way from the north. There was a slight problem with the transmission on the way. So, I immediately found a nearby car repair shop. This shop promises precise and professional car repair service. Coupons in the mail and warranty. So I quickly made an appointment. The machine in this shop is enthusiastic and responsible. I got a very satisfactory serives. I will definitely come back next time. Thanks a lot. JimmyService: Transmission
-
April 2023 by Kimberly Hemmer
The guys here are really helpful. Figured out i had the wrong part from Honda. Will go back after correct part arrives. No BS with this shop. Thanks you Burrough & Sons
-
April 2023 by S B.
This is another company that keeps sending junk mail to our house.I've repeatedly called them. The first couple times they claimed "okay, you're removed" and did nothing.The third time I called the guy said "it goes to a place we have send out, I can't do anything." So he can't call this magical place and tell them to remove us like every other company does - he can't do anything (because he doesn't want to).And why did the first guy tell me we were removed TWICE? Because he was lying. He literally just pretended to remove us when nothing was done. He made the claim then went about this day.I tracked down the "company" that does the mailing and believe me, it was not easy - this is not a reputable company. They don't have our address. So more lies.What it boils down to is this is garage who has lied to us about this stupidity repeatedly. It's not hard to be honest. They never were.If they lie about this, what else are they lying about? Is this a place you want to trust with your car? How many magical "issues" will they find with your car (that don't actually exist)? Think about it - they'd rather continue to send us their junk mail and lie about removing us under the guise that we'll give in and use their terrible service??There are lots of great garages in the area who deserve your business, folks. This is NOT one of them.And note: The owner responds to reviews here. Did you notice how he ignored this one? Why? Because they're shady. AVOID these scammers, folks.
-
April 2023 by Rodney W.
Clearly not the place to go if you actually want service, or to be acknowledged, or give your money to someone to work on your car.When I arrived a male employee was helping another customer....silently. The employee looked at me, we made eye contact he looked away. No problem. I can wait. I waited silently reading work emails from my phone. The employee continued to click away on the mouse and look at the computer monitor. Another male employee came out shoved some papers around behind the counter for 2-3 minutes, never bothered to look in my direction or greet me. I continued to wait silently, but checked my phone and it has now been at least 5 minutes without either employee greeting me or saying "we will be right with you."The original employee finished helping the other customer , I stepped forward expecting a greeting, the employee just looked at me without speaking. He finally said, "how can I help you" after a few moments of awkward silence, when I craned my neck out and farrowed my brow in confusion. I said, "I have a service light on in my dashboard and I've noticed the transmission is making an odd sound. I'm wondering if I could leave my car with you and you can check it out and let me know what might be going on."Employee: "oh...yeah. I'm not sure we can. We are pretty slammed today..." I open my mouth to start to ask about an opening the next day but I'm interrupted by the employee. Employee: "and probably not tomorrow. I have like 9 cars coming in tomorrow." Me: "ok thanks." As I pull out of the drive way I see both employees chatting watching me, while one motions in my direction. The look on his face was not concern or regret that didn't have time to provide me with service. Feel free to draw whatever conclusion you feel is appropriate. My conclusion is don't try and give somebody your money that doesn't want it for whatever superficial reason.
-
March 2023 by Will E.
Good service, efficient, and decently amiable. Would recommend any service here, and they are upfront with costs and time.
-
February 2023 by Lesley Nicole
Amazing service, and they were super professional. My new neighborhood mechanics.
