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April 2021 by Yolanda Ubas
Stephanie Gonzales was very helpful. She walked me through the entire process Re: my Automatic payment so patiently until I was finished. She is “Awesome”.
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April 2021 by Maria Celina Medina
Karla has been a God sent. Thank you for making my difficult time bareable.
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March 2021 by Margaret White
MY banker Julio worked expadishously in getting my loan processed for my new car. I have been a member of XFCU for over 13 years and I am always satisfied with their service. Thank you Julio.
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January 2021 by jose isaias cabrera
Great place for financial business. It's my favorite banking spot.
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November 2020 by Marilynn Stewart
So far this process of applying for an account was somewhat easy.
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November 2020 by Alma Ibarrola
Always excellent! It's one thing I don't have to worry about. The service is always timely and on target.
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November 2020 by Yolanda Irizarry
Since I have banked with xceed I have had very positive experience
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October 2020 by Debbie F
Amazing and prompt help...with compassion and skill too! Thank you!
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October 2020 by Kory Michael Thompson
your customer service sucks BAD! A person has to sit on hold 15 minutes or longer to get to a person!! Had a new phone for a month and still can't log into my accounts til you text me a dang security code!! Tried calling and emailing customer service rep after getting an email and weeks later, NO REPLY!!!
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September 2020 by Robert Perduyn
Horrible customer service. Paid off my loan and can’t get a copy. You closed my branch so now I have to send in my request via mail? Really? Tried that 2 months ago. Avoid the hassle. Go somewhere else!!!
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July 2020 by Dinorah Morales
Good and clear instructions. So Kind, too.
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July 2020 by Jim Wren
Great customer service! Everyone at Xceed is very friendly and always willing to help. You don't ever get the feeling like you are in a huge financial institution. Their "security" measures are unbelievable with regard to your credit / debit cards, always proactively watching for fraudulent transactions.
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July 2020 by EM Myers
If it was possible to rate my experience with 10 stars, I would! Johnetta Magee and Xceed have been extremely helpful and have gone out of their way to assist and communicate. Xceed is a very customer-service-friendly organization and I would choose them again for my financial partner. Two thumbs up ? ? !
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June 2020 by Ernesto Castro
Mr. Avelino, as always, was very helpful and has given us tremendous customer service. Kudos
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June 2020 by Will Stice
After waiting 20 mins for the second time calling the staff understood my situation able to help me Thanks Sincerely Mr. Stice.