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January 2024 by Gavin Cormany
Getting glasses has always been a hassle for me. Due to my prescription I’ve always been made to feel like I need a loan for new glasses. Thanks to the amazing service from the whole team at the Warby Parker at The Point, getting new glasses can be simple and easy. The teamwork was beyond impressive. They booked my eye exam after handle my order to perfection. They even fixed a loose nose pad on my friends Warby Parker frames. I had the best time ever and I’m completely sold that Warby Parker is the best way to get new glasses.
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January 2024 by Vandana Tilak
Very knowledgeable, friendly staff. Excellent selection of eye glasses at great prices.
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December 2023 by Barrie Campbell
I opened the door and was welcomed but two very friendly staffers. The store is quite easy to maneuver.
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December 2023 by Mackenzie Jeffrey
Super easy exchanges. Great customer service.
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December 2023 by Kenley Chapman
First time experience, helpful, friendly, effective. Absolute 10/10 experience. Thank you!
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November 2023 by Jenny B.
Another stellar review for Chloe C! What a gem! I've always hated the process of getting glasses. Waiting forever at LensCrafters to be seen. My kids dread when I saw we need to go there. A friend recommended Warby Parker and I'm so grateful she did. We not only loved going there - so many great options, but Chloe was so great with recommendations and making it a breeze. Walked out with an order for glasses for my 13 year old daughter who was dreading glasses but LOVED the ones she got, and I finally got nice looking aviators with fun Ray Ban type reflective lenses that I've never been able to get as needed the prescription which resulted in boring glasses/lenses. All around great experience and now I want to buy more! My eye insurance doesn't have out of network coverage, but still worked out cheaper than using insurance! Will be back - again and again!
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November 2023 by M A S
Service was great. Freddy and colleagues were friendly, accomodating, and helpful.
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November 2023 by Kerry Kochek
Bailey was super helpful and kind! I had to get a few things adjusted and he was so patient and made sure I was satisfied before leaving the store. I had trouble with the prescription on the new glasses I bought and he was able to get them fixed for me. His service was amazing and I appreciate his suggestions. Overall this location is great!
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October 2023 by Liza K.
I have this Spectera/UHC vision plan and I tried shopping at Costco twice and also Lens Crafters and could not find frames I liked. Well, I found one set of frames I liked in Lens Crafters but they were $450. So that wasn't bappening. I was beginning to think I just didn't like myself in glasses. My husband suggested Warby Parker so I drove from Torrance to check it out. The first pair I tried on was so much better than any of the 60 or so pairs I tried in Costco! As I narrowed it down, the sales person thought of one other I might like that was a hybrid of my three favorites, and they were perfect. They arrived by mail in about a week. They are my first work/computer/reading progressives, and I love them! They are stylish, cute, and I can see! The price was reasonable with my insurance plan, but honestly I love them so much I would pay full price here because it is something you wear daily so you should feel good and pretty in glasses, not old or nerdy! I received excellent, knowledgeable service from the people working in the store.
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October 2023 by Tom B
I want to say a big thank you to Chloe C. I dropped my prescription glasses which I explained were not from her store. She was so kind to take the time to put them back together. I'm visiting from out of town and would have been stuck without them. She was so kind and professional and a great representative for Warby Parker. Thank you again Chloe at the El Segundo store!
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August 2023 by Alfred Jackson
Love my visit, recommend to everyone I know, great customer service
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August 2023 by Lauren Dorta
We’ve bought 6+ glasses from WP and really like them. The in store experience is easy and the associates are helpful.
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August 2023 by Ali Courtemanche
I’ve had such wonderful experiences at this location. They have such a great selection to choose from. The staff is helpful & knowledgeable. 10/10 experience
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August 2023 by paige kiner
Great knowledgeable salesperson! She made the whole process really easy
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August 2023 by Ben Hess
I had tried frames online with the virtual tool, but decided to go buy them in person—it was the right choice. The store was clean, bright, and welcoming. When the frames I tried online didn’t look as good in person, Bailey was right there to dig up alternatives in the right width and answer all my questions about frames (materials, durability, comfort, slippage) and lenses (features, protection, progressives, blue light). They had a ton of variety and the glasses were reasonably priced, so I decided to buy two pairs.
