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January 2024 by Edward Lee
They will increase the monthly rate without notification.my rent started around $100 per month and now its up at 200 per month. Will leave this facility.
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December 2023 by William Jordan III
Krystal was very helpful and professional. Thank you
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August 2023 by Carlos N.
great service super friendly and helpful staff maria employee and super nice super attentive
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August 2023 by c bollinger
Safe and secure but changed their hours a while back to close a 6pm during the week (which is a major PITA).
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August 2023 by Yesica Duarte
Pedro was really helpful . Efficient with any questions I had . My check out was easy and good to go .
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August 2023 by Jessica Wang
Pedro is super friendly and helpful. Outstanding service!
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July 2023 by J G.
The worst customer service, the worst hours and lights are always out in the dirty hallways. Staff and especially the "district managers" are rude and condescending. To top it off, this is the most overpriced storage facility in the area and they are constantly raising the rents. Store your things elsewhere.
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July 2023 by Twyla N.
I am changing states from Las Vegas back to California, I had been calling around looking for the best deals, and this place on PCH was available with the best deal and availability. 6am I was in my storage and able to take care the rest of my business for the day.
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July 2023 by Michael F.
Needed a storage facility for a move and public storage had a good location and fair prices. I first went in and met a young man, Pedro who was very knowledgeable, friendly and extremely helpful. Moving is stressful enough so it was so refreshing to get all the answers to all my questions. With this being my first experience using self storage I could not have had a more smooth experience. Thank you Pedro.
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May 2023 by K. O.
Go anywhere but here. A leaking pipe caused water damage to 75% of my stuff including mold and bugs!!!!!!!! and they couldn’t care less. They open 3 hours after open time. I will be following this until the very highest point of the company and everyone is going to have to be held accountable. It’s unacceptable. They expect respect yet don’t respect your time, money or items. I’m easy to please when my stuff isn’t destroyed. It’s hard to be this bad. Avoid at all costs.
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May 2023 by Jon Rodrigo
Amazing work Pedro and Maria i was there yesterday and I seen Pedro mopping the stains on the floors both are always on top of the cleaning
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May 2023 by N F
Maria is an amazing worker, always seeing her clean and maintain the property clean always explaining everything and making sure the property is at 100%
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April 2023 by Jose Gamero
This place is definitely a place I will recommend to friends and family. The customer service by Maria throughout my visit was superb. Public storage understands customer servicing. Great location. ??
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April 2023 by Gordon Whalen
It's absolutely unacceptable that there is no gate access after 6 pm! And then I follow the prompt on the gate access control to call and I'm told there's no exceptions? I've never had an issue with gate access at any other location I've used in the country but here.
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April 2023 by franco f
Black mold in the unit and they don’t care!Horrible customer service. Found moldIn the unit and they literally told they don’t care and feel free to call the Health Dept. They stated that mold is part of the risks you take when you rent the unit… run the other way!
