-
March 2024 by Lauren Nischan
Jason is awesome! Super helpful and quick with my complicated order, and his team was very supportive in helping me figure some stuff out when he wasn't on the clock. Highly recommend this location for your printing needs!!
-
March 2024 by Shante S
Love the staff. All are friendly and ready to assist. I shipped my items across country and received them in tact. Highly recommend these packing pros. 10/10
-
December 2023 by Anne C
The friendly and professional staff here is exceptional! She’Chell is so kind and so good at what she does!
-
October 2023 by Jeramey Zambrano
Jason was awesome. Great work ethic and great at what he does. Helped me with everything and made it easy. Appreciate this guy!
-
July 2023 by Liam Vogel
Jason is the best! Very polite, patient and professional!
-
July 2023 by Ollie O.
Thank you for the help to the man with the goatee! I did not catch the nametag. It all happened so fast, and I didn't realize what repackaging meant until my box was 3/4 empty. I had originally hoped he would do a quick inspection and I could take it back home to fix if there were any problems. He listened to my concerns about the cost and made it work! Now I know to ask about repackaging costs up front. I get to buy food for a few more days than I would have and I am reassured that my items will arrive safely thanks to FedEx Man. Who knows? I thought I had built a 24 inch fortress, but it's possible that he prevented my items from arriving in splinters.
-
July 2023 by Tiffany M.
the worst customer service ever. JP was so unprofessional! I was sent to this store by another Fedex store & was so mad about it he called them "lazy mother****) because he was so irritated I was sent by another location and he had to help me he was so infuriated that when our work got deleted he threw his hands up knocking over a plastic paper that almost hit me on the face!!!!
-
June 2023 by Cel S.
i will never use fedex again. my husband lost his wallet at the airport so i went into the office on a friday before noon, paid $76 for priority overnight delivery from ca-co that was guaranteed to be there by saturday noon. not only did it not get there. my husband missed his return flight had to rent a car to drive 16 hours back home. i called three times to redirect my package. again i was "guaranteed" a specific service. so what happens? monday morning i get a notification that my package was finally delivered to..you guessed it the hotel. so another false guarantee, another lie. i call "customer service" they want me to create a new label and pay for it to be sent back to me, and call the hotel to call fedex to pick up said package. then after all that i cannot get my money back on the return label....even though i basically did thier job and fixed thier mistakes. adding insult to injury...then get told that a supervisor doesnt know how to work the online site to get my money back for a service not rendered on filing a claim. ohhh and i have to still wait three days before i can file this claim thats going to take three weeks to get my money that i paid for "priority overnight" (3 day later service) for. they have no customer service skills. no accountably, and they make you do their job and fix thier mistakes. never again will i ever use this "shipping company" horrible company with no remorse.
-
June 2023 by Chris Y.
This place is very clean and is remarkably efficient in its use of space. I found the staff to be exceptionally friendly and helpful as they very often are but these two were very polite and helpful to me as now they have several options when you go to use the computers of which I'm not familiar.Thankfully, they were able to guide me through the process they were plenty of available seats in the store is a lot bigger than it appears to be, but I would say that the staff members here were very friendly and very helpful and I was very glad they help me .
-
May 2023 by Terry B.
Very rude staff, both the man and the woman who were working between 5 and 6 pm on Sunday, April 16, 2023. (I waited a while to post this, to see if I felt differently.) The woman clearly resented my asking for help with the computer, told me to do it myself, and then made a nasty remark about my not knowing how to do it. The man (JD, I think he said) actually hung up on me when I called earlier in the day to ask about the service I needed, passport photos. He gave me a curt answer and cut the line. Extraordinary behavior by an employee in a retail business. After that, if I have not been so pressed for time, would not have thought of going there. I hoped for the best, but he was as brusque and churlish in person. He seemed not to want anyone coming in. As he took the photo, he complained to me about people wanting passport photos.The entire visit was such an unpleasant experience. Even in the moments when they thought they were being helpful or professional, both employees exhibited terribly social skills. Have no idea who are those helpful, wonderful employees that others have described. Wish I had met them! Hope the company is paying attention to these reviews.
-
April 2023 by Carlos F.
Shout out to Jason who was super helpful and efficient in printing some posters onto card stock. Pleasantly surprised by this particular FedEx Office experience.
-
March 2023 by F3ND1MUS REVIEWS
Very good place, smart lady working in there helped alot and I am glad to have gotten the business cards, thank you.
-
March 2023 by José A.
Worst experience i had in a kinkos. Plus they have surcharges for printing one paper
-
February 2023 by Absolutely Fabulous
Assistant manager SheChell was very nice, helpful, and patient. She is a fine asset to FedEx Office. Thank you!Front desk employee JP was particulary nice, helpful, and hands-on explantory about printing, scanning, and emailing documents from one machine. Thank you!
-
September 2022 by Anneke Peterson
Many praise and thanks to JP who was able to assist with an urgent last minute printing order for our company. So appreciative for his willingness to go the extra mile for his customers!
