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January 2024 by Alonso V.
Really disappointed with my first experience at Pit Stop tires. Don't think I'll return or recommend.Came in for a brake job, was quoted labor price for my make, year and model truck ( bought breaks from dealership) In returning to pick up the vehicle my labor quote more than doubled. I understand there may have been miss communication in the shop but that's not on me! I would have gone elsewhere. $150 to almost $400!!I will have to take my business elsewhere moving forward.that's not the way treat your neighborhood customers.
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December 2023 by Max N.
Got a flat tire down the block and the guys at this shop got me repaired and home safely! Thank you so much for the quick help.
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October 2023 by Teck K.
Service front brakes and replace both front rotors: $515.001998 Ford Expedition. Quick Service. 3 hour turnaround.
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September 2023 by Kevin W.
WARNING! This shop damaged my car and is unwilling to reimburse fully for the damage caused. They did not notify me of the damage when it occurred, rather I noticed it a day after picking up my car. They tried to see if they could get away with it, and now they keep saying a manager whom is never on site is going to call me. In which he never does. They are extremely rude, and unprofessional. In addition, the mechanics get in your car with dirty/greasy shoes which made a mess of my driver side carpet. Last call they said "well your car still drives"
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August 2023 by Robert Warren H.
I made an unscheduled drop-in with a leaking tire and the team got it repaired ASAP. Very friendly and efficient staff. I'm coming back for them to install my new tire.
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July 2023 by Paul S.
Great shop. I've been to this shop over the years, with a variety of car issues. Always handled quickly, professionally and offered the best solutions. Always felt in good hands. Recommended.
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July 2023 by Vlado H.
The shop is top notch. My brand new Potenza tires and sure enough a slow leak. I dropped into Pitt Stop at 5 pm unannounced and they had my tire patched within 15 minutes. Will be back.
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May 2023 by Will W.
Fantastic service and communication. They were straightforward on how the vehicle looked and didn't try to up-sell. Appreciate a hard working local business. I'm staying with them for all my Jeep needs. Thank you.
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March 2023 by Steve W.
Solid, dependable service. We've gotten tires and brakes for several cars and they've always been helpful. They seem to get you in and out in a reasonable amount of time without a lot of hassle. They also seem to have a good stock of tires and if not will get time in short order.
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March 2023 by Kathlene F.
This company replaced my rotors and brakes last March/April of last year; ever since, my brakes have been squeaking loudly; I called the company a few days after I originally got them fixed and they told me that it would jsut go away; after a few months, the squeaking never went away and it just got worse. I have dropped my car off at this shop 3 times to correct the issue . I was told by the shop that nothing was wrong but my brakes never squeaked prior to them working on them. I was turned away several times with the shop just telling me that they were just dirty; they checked my breaks just before Christmas and told me nothing was wrong with them, they cleaned them, and that everything was fine but the squeaking didn't stop; I dropped my car off there a few weeks later and they told me that my brake pads were worn down to nothing and they had to replace them and tried to charge me almost $400, mind you, this was just weeks after they told me everything was perfect. I called them on it and they said they would just activate the warranty for them; To date, my brakes still squeak very loudly I am getting no response from the email for help that I have sent the company. I am now forced to go elsewhere to get my brakes fixed and have to pay another company to do them. From my dealings with this company, especially since my last visit to them, they are shady and "mansplained" things away and never did a thing to fix the problem they caused, because I am a woman.
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February 2023 by Devin K.
Got a flat tire and took my car to over to this location to find out that I needed to get two tires replaced, not just one. Elai gave me a few options that worked with my budget. In addition to the tires, I needed to get my wheel alignment fixed which I know can take some time as I've waited patiently at other shops in the past. I left my car there expecting to wait a few hours. I received a call back in just over an hour with everything being done. Not only were these people very helpful and professional, but speedy as well. Will def be back
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February 2023 by Christopher M.
Have been coming here for a year for services on foreign car and flat tires super helpful. One of the few reputable places who doesn't try to take advantage of you. They've earned my business
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January 2023 by Steve S.
I started my car one morning and I saw the light indicator that one of my tires was low. I had a dentist appt. first in the morning nearby so I had to look into the tire issue after my appt. After my dentist appt was done, I drove several blocks away to the Pitt Stop. It was raining hard and I had hoped there wouldn't be that many customers in line at 9:30 am. I was the 2nd customer. Soon after more customers arrived and the lobby had 5 customers. The front lobby was clean and they had enough chairs for about 6 customers. They had a big screen TV so you can keep up on the news. I explained to the employee at the counter that I probably had a flat or my tire was low. They quickly took my vehicle into the bay and about 15-20 mins later , my tire was repaired. I was told my left rear tire had a puncture and it was sealed. I was extremely happy for their efficiency and fast service Pitt Stop provided. I was back on the road and I was only 30 mins late for my next appt in Torrance. I was expecting to be at least 2 hours late for my next appt. They provide excellent service and the $25. price was reasonable for labor and service. I highly recommend the Pitt Stop to those who want good service and reasonable prices for car service.
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December 2022 by Chelsea K.
They serviced my tire right away. Very friendly repair workers, and very friendly reception. Yeah always prefer to support local and not chain stores. I will be sure to come back again.
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December 2022 by Spd G.
Excellent service. I needed to service a fleet vehicle in a hurry. I called, asked a few questions, and after a few minutes I had all the info I needed. They were up front. First come first served. Drove to the shop, and the vehicle was ready by the time the said. Thank you