DICK’S Sporting Goods in El Segundo is a popular destination for sports, exercise, and outdoor equipment. The store is known for its wide range of products, including footwear, workout clothes, sports equipment, camping gear, bikes, and kayaks from top brands. Customers appreciate the knowledgeable staff who assist in finding the right items, such as baseball gloves, golf clubs, and fishing equipment. Many reviews highlight the exceptional customer service, particularly by employees like Joel and Vanessa, who go above and beyond to help shoppers. Joel, in particular, received praise for his dedication to resolving customer issues, such as finding the right baseball socks and assisting with helmet adjustments. However, some customers found the store experience lacking, mentioning discrepancies in stock availability and feeling that prices were higher compared to competitors. While the online chat service was noted as helpful, certain interactions at the counter could be improved. Overall, DICK’S Sporting Goods offers a vast selection of products and helpful staff, but some shoppers advise checking other stores for better deals.
I went in looking for a certain baseball bat and found it. Received a great deal on a demo bat. Friendly staff offered insurance that I would have bought had it been a composite or two piece.
Edit: The bat is a composite and the salesperson had assure me it was not. Now I wish I had purchase insurance on it.
July 2024
I loved. I was looking for a soccer ball ⚽️ and I ended up taking more... it's like a toy store for adults, I left satisfied and fascinated.
March 2024
Had to run in and grab something for an event and this girl Vanessa helped my friend and I so kindly. All around the store trying to figure it out. She absolutely rocks 10/10 promote her.