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February 2024 by Mercedes Martinez
Really bad service
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December 2023 by Montana N
All the ladies i spoke to over the phone were the best professional informative! Andrew was great professional and helpful; but only reason i don’t give 5 stars: 2 guys need csr training- received angry call from Larry stating they haven’t heard from me when I’d been calling daily& over-quoted charges; the guy who took my final payment on 11/29 could not be bothered with decent humanity no eye contact, short incomplete answers, left us waiting in silence as if we needed special clearance to converse though had several casual conversations with another employee mid-transaction; U-Haul has great prices doing business was great pleasure until last guy who left bad feeling in my gut and phone call was just to bring on anxiety Will do everything possible to use another U-Haul shop next time. If i want to be treated like a peon I’ll go to No Korea! Thank you for asking
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December 2023 by Manuel Garcia
Friendly service quick and easy.
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November 2023 by david aguilar
Van smelled like wet dog and had husky fur in the cargo area.
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July 2023 by Jose Prieto
Great customer service.
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January 2023 by Zuleyma Sagrero
From pick up time to drop off time, whole experience was perfect
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October 2022 by Ismael F.
Terrible service. I reserved a truck for our move to find out they didn't have one available for me to take when I arrived. Isn't the whole point of a reservation to "reserve?" Someone needs to teach this company more values on what a reservation means and intel's. I will NEVER recommend UHaul to anyone nor will I ever be using their terrible service. Instead of checking another location for me, they have an untrained clerk who has zero people skills making excuses. Terrible service
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July 2022 by David T.
Came here to fill my propane tank. Rang the bell multiple times, nobody came out. Went inside and nobody there. Waited 10 minutes and nobody came out. Left.
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June 2022 by DURAN DURAN
Lots of vehicles to chose from. Fast efficient service. I've rented a few times already. Better service than other Uhaul dealers. Friendly people with smiling face ! Definitely recommended!!!
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May 2022 by William Francis E.
I rented a pick up truck for 5 days. The price is reasonable. The Staff are friendly and knowledgeable.
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January 2022 by Ann C.
came in for boxes, paper, tape - helping BIL move. came 3 days in a row. BIL had bought the wrong tape a week earlier. they guy wouldn't exchange it w/out a receipt. it said UHAUL on it. he knew it came from that store. nowhere on their receipt does it say no exchanges or returns w/out a receipt. I call BS.
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November 2021 by Joshua Juárez
At this point I just want lo laugh so hard this is a joke, I made a reservation online for 20' box truck 2 days prior and payed ahead.On moving day I showed up to pick up my rental only to find out the vehicle isn't there, employee said they couldn't reach the other person but no one bothered to call me and let me know.Employee with bad attitude not willing to help out, no name tag no proper uniform, I ask Uhaul, is that the type of business and customer service you want to represent?This unwillingness and apathy of this new generation of work force it's disgusting
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July 2021 by Steve M.
I was greeted as soon as I parked and got out of my car. The individual even helped me find what was I looking for. Very helpful.
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November 2020 by Melvin Davis
Great customer service I highly recommend this business ????
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September 2020 by Bernardo Eudave
Called service center to reserve a flatbed trailer to tow with so we made a reservation for one at this store. Drove all the way there after getting an email confirmation to be told that they rented it to someone else and I couldn't use it. Uhaul is a joke!
